@easyJet I’m confused to why I’ve been asked to fill in a serious illness form ?? Still no resolution still not call have filed with Civil aviation authority over 8 weeks of going back and forth
@easyJet please please listen to me when I say I’m grieving and I had a bad experience on your airline and offering me a voucher to fly with you again it insensitive and triggering as I paid by card I would like cash back as I would not like to travel easyjet again I’m struggling
@easyJet £144 outbound £
€178 inbound as well as £88 on the app ?? No one can explain why and what and the offer to travel with you again is not a solution I do not want to experience that trauma again and then have to spend weeks talking to scripts online
@easyJet travel again with EasyJet. I have had no answer to why this happened over 8 weeks of going back and forth without the requested phone call from management. A voucher that doesn’t even cover a quarter of the cost and the damages to me and my daughters is unacceptable
@easyJet I have responded and I haven requested an alternative I think your professional team should be able to provide another solution due to the distress u was caused and the bereavement I am experiencing and was experiencing at the time that I would certainly not like to
@easyJet I never want to fly easyjet again and you’re insensitively offering me a voucher to fly with you again? And it doesn’t cover or still explain what I paid and also compensate for having myself and my daughters in tears we went in this holiday to help a traumatic time
@easyJet I would like to escalate my complaint I travelled on the 01/04 & I am still talking to various different CS agents who clearly are not investigating I’ve paid 3 times for held luggage and your offering me a voucher to travel with you again for £174.00 & still no call
@easyjetlaur Does not come across as a company who prides themselves on providing travel for all? I am also beating this luggage issue many have experienced. I have receipts and don’t knwo why I was forced to pay! And still no recognition of the disgusting behaviour and service of G staff
@easyJet so I go on holiday with my two daughters after bereavement and get bullied at the gates for luggage when I’ve paid ! I got charge 3 times when I travelled x2 and paid on the app! And now I’m 4 weeks of emails it’s disgusting behaviour
@easyjetlaur You have all these details surely if this is being looked in you will indeed see all my correspondence. I want my money back, I paid on the app and I was charged £144 on the way there and £178€ on way back same luggage and I had paid! And was just bullied terribly
@easyjetlaur I’m sorry Laura I have been going back and forth with your CS agents for 4 weeks now. They clearly are not addressing the issue ? I’ve also asked for a phone call consistently this has been ignored. I was left in tears in front of my daughters on the way back.
@easyJet I have asked numerous times for a call from management over this baggage charge at Gatwick and Corfu in April because the script I’m getting is not resolving the issue and I would like all my money refunded apparently you offer flights for all? #discrimination
@easyJet can you DM me a customer service address talking to different people and I’ve been back from holiday over 3 weeks now and I’m not closer to a solution no one has confirmed your policies and I’ve paid over £300 for baggage when I shouldn’t have due to gate staff
@easyJet Doesn’t mean people treat you badly and make passengers cry ? There seems to be no rules or policies that are clear. I’ve heard many complain about the treatment at the gates it’s disgusting! By the way I had paid ! It cost more on the way back and I had my payment
@easyJet terrible experience at the gates who had me and my daughters in tears I’ve written a complaint still no response! Bullying behaviour ans backing customers into a corner after paying for luggage ! Booked a lovely holiday because of a bereavement and treated so bad!!!!!
@HMRCcustomers Because I have done an appeal regarding the code K and they told me to call back as they can try to sort it over the phone as my pay is so low now
@KFC_UKI_Help but I received 1 order? Every since I’ve used the app their has been issues my first order was wrong now this and now now one is willing to give me back my money ? And your contact form says to talk to deliveroo? They say talk to you please can I just have my money