Pragya Sharma

Product Enthusiast | Marketer | Travel Addict Driving intersection of People, Product, Marketing & Technology. Experiencing Ohana @Salesforce

[bhatnaturally  🇮🇳 @bhatnaturally]

Sigh. The India depicted in Subedar is a reality I suppose

[Salesforce News & Insights @SalesforceNews]

“Agentic AI is a new labor model, new productivity model, and a new economic model." - Marc Benioff, Salesforce CEO

Workforces could exceed the bounds of human capability with AI agents. As they adopt digital labor, however, they need to properly prepare. https://t.co/dTfkPrrB4c

[Salesforce @salesforce]

First we built Agentforce.
Now it handles our own help center.

➡️ Conversations doubled to 32k
➡️ 83% of issues resolved automatically
➡️ Human escalations cut in half to just 1%

See how we made self-help service faster and more personal: https://t.co/LTmPlEKy7t

[Marc Benioff @Benioff]

@CarwanRasoal @nvidia @NVIDIAAI The idea that there is a trinity between training, omniverse, and run time is absolute genius. 🔼

[Marc Benioff @Benioff]

Rarely am I so captivated and inspired by a CEO’s keynote that it holds my attention for two hours, but Jensen Huang’s indefatigable energy (at 61 years old!) makes him one of the most inspiring and visionary leaders among tenured and authentic CEOs. His ability to innovate while delivering amazing products I genuinely want to buy is remarkable—a true masterclass in running a great tech company. I was particularly struck by his framing of AI’s evolution: from perception to generative, to agentic, and ultimately to physical. Truly inspiring! I highly recommend watching this to understand our immediate future: https://t.co/AUdeWFfoVR

[Marc Benioff @Benioff]

Scaling a workforce in emergencies is critical—instant digital labor makes it possible. With Agentforce, AAA Washington ensures trust, care, and speed at scale. Welcome AAAgentforce! ❤️🤖

[Marc Benioff @Benioff]

Welcome:
Salesforce Tower Bengaluru! ❤️🇮🇳

https://t.co/cyfwdZrlCU

[Salesforce Careers @salesforcejobs]

The clock is ticking 👀 Just two days left until our coding challenge on Nov 9 at 3 PM IST!

Gear up for your chance to win incredible prizes — plus the opportunity to network with Salesforce leaders: https://t.co/H7OlK1hoh7

[Marc Benioff @Benioff]

Robotforce? Can you imagine a future where Agentforce & robots like Tesla Optimus empower every customer touchpoint—built on the foundation of Salesforce’s AI Trust Layer. From ticket counters to health care to retail stores, can Salesforce Customer 360, Data Cloud, & Agentforce ensure ethical, transparent angelic intelligence through robotic layer? A world where innovation meets trust, delivering trusted, seamless, automated, experiences everywhere? ❤️🤖🤖

[Pragya Sharma @prgya]

OpenTable and Salesforce - a match made in tech heaven! See how Service Cloud and Agentforce revolutionized their customer service. #Agentforce #customerservice https://t.co/6TUgNnBggY

[Salesforce Careers @salesforcejobs]

The excitement is building for Representation Matters and we're happy to share that Leah McGowen-Hare (SVP, Trailblazer Community), will join us! ✨ She'll contribute her insights on the impact of AI, equality, and more. Don't miss out! 👀 RSVP for free: https://t.co/YwQFkShhcp

[Salesforce @salesforce]

🚀 #Agentforce World Tour is coming to NYC!

Experience the groundbreaking AI innovation of Agentforce, hot on the heels of Dreamforce. Join 135+ sessions, 25+ demos, & 10+ trainings to build customized Agents perfect for your business.

Register for free: https://t.co/TrOd0qCneD

[Salesforce @salesforce]

The upfront resources needed to build, host, and maintain your own AI? Pretty sus. 🤨

Why struggle when you can have it all out of the box with Agentforce? 😎 See how it works: https://t.co/ZC8xbGgUvv

[Vala Afshar @ValaAfshar]

Steve Jobs inspired @Benioff to focus on building what matters most.

And what matters now is building the most trusted AI enterprise, where humans and agents together will create customer value at the speed of need.

This is what AI was meant to be.

[Salesforce News & Insights @SalesforceNews]

Salesforce has just signed a definitive agreement to acquire Zoomin, a leader in unstructured data management. This will unlock unstructured data in Data Cloud, enhancing Agentforce for smarter, personalized AI-driven customer interactions.

Learn more: https://t.co/h7vIZqAquO

[Elon Musk @elonmusk]

You can summon a driverless Tesla from anywhere in the parking lot.

Rapidly approaching the ability to summon from anywhere at all.

[Sundar Pichai @sundarpichai]

Excited to be at @UN today to share why I believe AI is so transformative, and how it can be applied to benefit humanity and make progress on the UN’s Sustainable Development Goals. https://t.co/9iYUXw19aN

[Marc Benioff @Benioff]

San Francisco has once again been incredibly clean, beautiful, and safe (not even one major incident) for the last 3 days of Dreamforce, and it is a gift that the city is able to put its best foot forward for the tech industry’s largest event that brings in over 45K people from around the world, and over $100M to our economy. (And we have raised over $100M for our local public hospital UCSF!) Thank you to our amazing SFPD, SFFD, CHP, DHS, Hotel Workers, Hotel Unions, SF Giants, & SFGOV all working together as one amazing team! Once again San Francisco has shown it can do something truly exceptional! ❤️🌁🌉

[Marc Benioff @Benioff]

Salesforce Agentforce — driving the highest accuracy & lowest hallucination AI —- integrated🔥SFR-RAG 🔥 LLM specialized in RAG use cases, optimized to fully leverage contextual content for accurate and faithful response generation. This is what AI was meant to be. Congrats @SFResearch!

📘 SFR-RAG Paper: https://t.co/6qDHl1cg5S
🧪 ContextualBench benchmark: https://t.co/gZUI3BRIWO
🧠 Blog Post: https://t.co/cxUHRNlYnU

[Marc Benioff @Benioff]

The Dreamforce 2024 Keynote is now on YouTube! ❤️ https://t.co/pfSfcRUVvb #DF24