@virginmedia It is now listed - technical support told me there's an issue with my box and now technical support there's an issue in the area. I am not sure why there's a whole week's worth of an outage in one month?! Please can you tell me how I can claim a refund via ofcom
@virginmedia does virgin media have an email address I can contact? I have tried calling all afternoon with an issue and have not been able to get through!
@virginmedia Hello, internet is down again! Every week there has been one day where the internet is down. I'm not happy with the service - how can I report missed service if the status tracker says 'no known issues'?
@virginmedia my internet is down yet again and there is no local outage this time. There has been no response to my previous tweet - how do I get support?!
@virginmedia hi, there is currently an outage in the east London area and the service status says it won't be fixed until 7pm - any chance it will be fixed earlier? I've lost a whole morning of work! The phone is also no longer working!
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@SLC_Repayment Hi John, thanks for your response. Is it possible for my employer to update the employer details on my behalf? I no longer have the paper form, is there another way to update my details, if not through my employer?