Sara Taylor

Forget ‘life not being the dress rehearsal’, I’m still trying to learn my lines. Woman. Mother. Employee. PhD Researcher. Authentic. Kind-hearted. Mildly funny.

[Sara Taylor @princesshebrew]

@Porkbun @omniflaTTV @2code_ @SniterPrivate Wish I had a friend to tell me that before I got taken hostage by @GoDaddy! Lies, misrepresentation, and most of all - absolutely SHOCKING customer service.

[Sara Taylor @princesshebrew]

@bansalankur12 @GoDaddy @GoDaddyHelp They won’t help. I am still awaiting my reply about misrepresented Microsoft packages that I was sold (because they don’t give me the access rights I’ve paid for)! All emails bounce back. Twitter responses are bots with no actual follow up. Absolutely SHOCKING customer service.

[Sara Taylor @princesshebrew]

If I buy a jumper that turns out to be socks stitched together, I don’t want credit for more socks. I want my jumper. Or my money. @GoDaddy #HostageMemoir

[Sara Taylor @princesshebrew]

But it’s fine. @GoDaddy want to hold me hostage for 11.5 months.

Good news , I work part-time now. I’ve got time. I’ve got receipts. And I’m perfectly happy to keep this saga going.

#grudgeinitiated
#HostageMemoir

[Sara Taylor @princesshebrew]

They say I’m outside the 14-day refund window. I bought the licences on 17th June. So yes, I’m exactly one week late. Not because I ‘changed my mind’, but because it took that long to establish their service didn’t offer what it stated. #GoDaddy

[Sara Taylor @princesshebrew]

@Microsoft365 @MicrosoftHelps @GoDaddy I signed up with @GoDaddy in good faith, at a crucial business time, to build something. Instead, I’m spending hours battling gatekept features, evasive support, & refund smoke screens.

The service wasn’t just poor. It was misrepresented.

The memoir continues.
#HostageMemoir

[Sara Taylor @princesshebrew]

Now denied refund for misrepresented M365 product, despite agents saying I’d get one. Emails bounce. X replies are bots. Their “Office of the CEO” suggested store credit for something I can’t use. Escalated to MS & Trading Standards. Still held hostage by @GoDaddy #HostageMemoir

[Sara Taylor @princesshebrew]

@Microsoft365 @MicrosoftHelps Also, why would I want credit with a provider I no longer trust?

I didn’t ask for store credit. I asked for the product I was sold or my money back.
Not a hostage reward system.

#HostageMemoir #Microsoft365 #GoDaddy @GoDaddy

[Sara Taylor @princesshebrew]

@GoDaddyUK @GoDaddyHelp
Denied a refund after your team promised it. Also don’t accept complaint emails, they bounce back. How are small businesses supposed to resolve stuff with you?
I posted my experience on Trustpilot & will escalate if this isn’t resolved.

Case #148314699

[Sara Taylor @princesshebrew]

@GoDaddyUK @GoDaddyHelp
I spent the past week trying to migrate from your misleading Microsoft 365 setup.
Your own team offered me a refund, then denied it via email.
You’re blocking admin access, slowing my business down, & wasting hours of my time.
Will someone please step up?

[Sara Taylor @princesshebrew]

@GoDaddyHelp Waited on chat for 45 mins with no answer. No email for complaints or any other way to contact. Taken over £800 for emails but no support being offered? Unacceptable conduct from what is supposed to be a reputable company. Answer required.

[Sara Taylor @princesshebrew]

@GoDaddyHelp. I’m Global Admin for our full M365 tenant with Business Professional licences. Why am I blocked from core features like M365 Group & calendar creation? Can’t complete essential admin tasks, and won’t be renewing if this isn’t resolved. Been sat on chat for 20 mins

[Sara Taylor @princesshebrew]

It’s almost 2:00am and I’m lying awake seriously debating what petition I need to start to get @tanerelle to come and hang out in the UK… #getyourassoverhere #beyondtalented #divinevoice #mindlessinsomnia

[Sara Taylor @SaraTaylorPhD]

The journey from surviving to thriving can feel like a mountain too big to climb for many people. This isn’t laziness, procrastination, or defeat; it’s a consequence of trauma #thebodykeepsthescore #trauma #mentalhealth

[Revd Dr Sally Nash @rdsallynash]

Time to book in on the Grove Youth Series Writing Day! 1st February £10, time to write alongside input from experienced authors! #ywchat @timgoughuk @BarneyBenne101 @SaraTaylorPhD @saints_central https://t.co/pBxULoO1wh

[Sara Taylor @princesshebrew]

@AndrezDMG Haha. What was you going in there for?

[Sara Taylor @princesshebrew]

@_mikeroyal Forget the recipe, where’s the invites at? 😂

[Sara Taylor @princesshebrew]

@JuliaHB1 One of those moments when you wish you were friends with Marty McFly…

[Sara Taylor @princesshebrew]

Black Panther: Wakanda Forever