The Petite Project

Business Improvement ? Need help with a bespoke project 🙌🏻 Want to save costs? Make more profit? WORK SMARTER ! Passionate about service🤩

[The Petite Project @project_petite]

@GAMEHelps It’s been a year and no improvement on customer service. Been waiting a month for a new headset !

[The Petite Project @project_petite]

@JuiceOfficialUK And still waiting .... since December. What’s wrong with customer service???

[The Petite Project @project_petite]

@JuiceOfficialUK Hi I’m still waiting for someone to contact me about 3 faulty juice chargers?

[The Petite Project @project_petite]

@garyvee Happy Sunday ✨

[The Petite Project @project_petite]

Happy Sunday 💛

#thepetiteproject
#business
#newbusiness
#smallproject
#projectmanagement
#businessimprovement
#helpinghand
#successfulbusiness
#bestbusinessadvice
#listenlearngrow
#improvecustomerservice
#improvecustomerexperience
#understandingbusiness
#leadership

[The Petite Project @project_petite]

@GAMEHelps Hi have a faulty headset, how can I return? Do you have a pre paid label? It’s less than a year. Can’t get hold of anyone? No one replies 🤷🏽‍♀️ #CustomerService

[The Petite Project @project_petite]

@JuiceOfficialUK Waiting for contact about my juice chargers ?

[The Petite Project @project_petite]

@JuiceOfficialUK I have 3 juice chargers that’s don’t work - unbelievable 😡 quality terrible - sorry at £15 each they need to last longer that 2 months !!!

[The Petite Project @project_petite]

@JuiceOfficialUK what’s wrong with your chargers ??? They only last a months or two!!!😡#MerryChristmas2020

[The Petite Project @project_petite]

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#thepetiteproject
#business
#newbusiness
#smallproject
#projectmanagement
#businessimprovement
#helpinghand
#successful-business
#bestbusinessadvice
#listenlearngrow
#improvecustomerservice
#improvecustomerexperience
#understandingbusiness
#leadership

[The Petite Project @project_petite]

Your greatness is not what you have, but what you give💫

[The Petite Project @project_petite]

#thepetiteproject #customerexperience #CustomerService #ee #2020 #littlethings #cherryonthetop

[The Petite Project @project_petite]

The customer service must ALWAYS be the same, the product may not ~ The Petite Project.

Today I experienced fabulous customer service from EE, after been on a calls for over 2 hours today to purchase a Christmas present for my son , I nearly asked ... continued in comments 👇🏼

[The Petite Project @project_petite]

@EE to terminate my contract ( even though I’ve been with them for 2 decades) 😩

Anyway the last 2 customer service assistants restored my faith in humanity again❤️. They sorted my problems, got me the deal I was after and gave me a small goodwill gesture💫

Continued 👇🏼

[The Petite Project @project_petite]

that it’s EXTREMELY important to “listen” to what the customer wants. DO NOT try to sell them the product you want or fit them into the same template used for the previous customer. Agree?
Customer satisfaction is king 👑 Never compromise it!
2020 hasn’t been kind but @EE ☑️

[The Petite Project @project_petite]

It wasn’t that the gave me a few pounds back it was they way the did it. If you know you know🧁🍒

You can tell they want to look after their customer, it’s shows💫 so looks I may stay for another few decades 😃 Well done @EE

Over the years I have learnt that ... continued 👇🏼

[The Petite Project @project_petite]

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#thepetiteproject #businesswoman
#businessimprovement
#businesssuccess
#projectmanagement #project
#yorkshirebusiness #business
#businesssupport #smallbusiness
#mumentrepenuer #guiseley #leeds #businessowner #harrogate #leedsbusiness
#businessconsultant

[The Petite Project @project_petite]

Don’t just start a Project .....

Finish it ☑️

2020 has given us plenty of thinking time, let’s make 2021 a year where we do it 💫

To learn more get in touch
[email protected]

🟠🟢 Your Choice

#2020 #2021 #projectmanagement #projects #letsdothis

[The Petite Project @project_petite]

👉🏻Is there anything you started that you’d like to finish?
👉🏻Would you like to learn how to do a simple Project plan , with a template to follow? Made simple?
👉🏻If so, Drop me an email at [email protected] and an arrange a free chat.
#projectplan #projectmanagement

[The Petite Project @project_petite]

LOCKDOWN DAY 5 💙

Might have to be a zoom full of opportunities but you get it 💫
These are your people, your tribe. There is room for everyone to shine.
Always remember what yours will always be yours it will find its way!
#womensupportingwomen #womenempowerment #lockdown