@virginmedia been without Internet since Friday 9 Feb (15:30) until now, and you haven't provided a single reasonable answer as to what the issue, or kept to a single one of your four fix ETAs. Please tell me, honestly, when you will sort this out.
@sonia_weston@LutzSchueler Apparently they only payout compensation if your Internet is out for 2 days or more. Knowing my luck, they'll fix it at the 47th hour. @virginmedia really leave a lot to be desired.
@WarnerToby@virginmedia They have already give 4 different ETAs. The latest says 16:00 tomorrow (11 Feb), which is outrageous in itself, but probably won't be achieved either. @virginmedia taking the piss out of us.
@saggybe@virginmedia @ameysselle Been down for 34 hours for us here in NW10. @virginmedia what's going on? You gonna keep it a secret forever and ever?
@sonia_weston@virginmedia@janduplessis I know @sonia_weston. Same for us her win NW10. I think the @virginmedia sociao account team are either geographically challenged or trying their best to look competent, because they should know full well by now that this protracted outage is affecting W and NW London.
@kenday@virginmedia They are cowboys
Been down for over 31 hours for us. They keep renewing the ETA saying that they've "identified the issue". Maybe they have, but they have no idea how to fix it, it seems