@midnightsmoon28 We are very sorry to hear you had this experience. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. When you have a moment, please send us a private message, so we can learn more.
@frymiare16357 Thanks for reaching out. We’re sorry to hear of your cat’s experience. We take complaints of this nature very seriously and would like the opportunity to learn more. Please send us a DM at your convenience.
@review_maven We're terribly sorry to see this. This is certainly not typical. We carefully produce our products to ensure they reach consumers in excellent condition. We'd like to learn more about your experience. Please send us a DM when you have a moment.
@TheMuseInMyHead Thanks for reaching out, and we're sorry to learn about the confusion you felt with the packaging of the product. When you have a moment, please DM us, so we can further assist you.
@GulizarRojda Our hearts go out to the people & pets impacted by the devastating earthquakes that took place in Turkey & Syria. As part of Nestlé, we’re working with the International Federation of Red Cross & Red Crescent Societies to provide support. Learn more here: https://t.co/fuhMMV0iYT
Congratulations to @Purina Pro Plan-fed dog, Winston the French Bulldog, for winning Best In Show at the 2022 #NationalDogShow! Winston’s victory marks the 12th consecutive year a Purina Pro Plan-fed dog has won Best in Show. #ProPlanDog@TheNatlDogShow
Congrats to all #NationalDogShow champions, including the 7 @Purina Pro Plan-fed Group Winners! We're proud to fuel these extraordinary dogs. #ProPlanDog
Facing cat allergens 24-7? So was Marion. See how allergen-reducing cat food, Pro Plan LiveClear, changed her life. Sign Up & Save $8: https://t.co/qqSbl3KnYE
@X_xHarley_Quinn We’re very sorry for the inconvenience. Ongoing industry-wide supply chain challenges have made it difficult to get key ingredients that meet our quality and safety requirements, leading to the decision to suspend production on some products. Please DM us so we can help further.
@Lyndsey62338011 We're sorry to hear about the difficulties in finding our Complete Essentials Shredded Blend Chicken & Rice Formula. We’d like to share that production of this formula has been temporarily suspended. Please send us a DM, as we'd love to help.
@KOldtimedvl Thanks for bringing this concern to our attention. We're terribly sorry for this experience. Your feedback is important to us, and we'll share this with our developer. Please DM us, so we can learn more about this experience. We look forward to your response.
@AnnCapo We're so sorry for the ongoing trouble finding Pro Plan Complete Essentials Beef & Chicken Entrée in Gravy Wet Cat Food. We are, unfortunately, still experiencing high demand for our recipes, resulting in shortages. Please send us a DM, to check its availability for you.
@aysegulbalaca Great question! Purina Veterinary Diets formulas require a prescription from a trusted veterinarian, so they aren't available for purchase in pet stores.
Have you and your dog taken the Pro Plan #MillionMileChallenge yet? How to join:
•Share how you stay active w/ your dog by tagging @ProPlan w/ #MillionMileChallenge
•Download @Strava & track your miles
Learn More: https://t.co/K0ArmamMNg
@MittenheadSheri We're sorry to learn of Dixie's allergies. We encourage you to give our Veterinary Diets team a call directly for assistance. You can reach them directly at 800-879-1266, Mon-Thur, 8am-6:00 pm and Friday 8am – 4:30 pm, CST.
@ladyvictoria8 We're sorry to know that you're having trouble finding our formula. If you're referring to Pro Plan Adult Indoor Turkey & Rice Formula, please know that it is still being made. Also as we run our search, this food is available at Chewy. If you have any questions, you may DM us.
@farstarsys_gary We're very sorry to hear you had this disappointing experience. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. When you have a moment, please send us a DM, so we can learn more.