Focussed on driving efficiency into legal service delivery. Passionate about playing a part in transforming the legal services industry. My opinions are my own.
@VirginAustralia I am trying to get through to your contact centre as you have cancelled my flight and rebooked me on an unsuitable one. It keeps hanging in silence after I get through the menu. Can someone contact me urgently?
@TheEconomist I subscribed two years ago, cancelled, unsubscribed, called customer service twice yet you are STILL spamming me. Please reach out and resolve this issue directly #spam#unacceptable
It was terrific to catch up with the students and team at UTS Law to celebrate the winners of the Neota Law Tech challenge for social justice. Even better that we could do it face to face over a drink #postcovid. We love our relationship with UTS and invo…https://t.co/HyjUi4Uh9j
What a great result! I'm only 3 months in my journey at Allens so can't take credit for this but having got my feet wet here it is evident why 'we' have won this award consistently over the past 5 years. What I've seen first-hand is a true commitment to i…https://t.co/62D4KcqXrq
Hi all, I’m getting into STEPtember. It’s a great cause and a good excuse for Shelby and I to get a bit more active. Any donations welcome. https://t.co/lQ8a5133Ae
We are Hiring! Hi all, I've been at Allens as Head of the Legal Product Lab for 4 weeks now. What a firehose of interesting opportunities there are across the business for improving and automating how legal work is done. We are looking for a new Analyst/D…https://t.co/6VDzTB5hdo
What a journey. Yesterday I finished up at Hall & Wilcox. I'm off to Allens as Head of the Legal Product Lab in July (more about that when I get started). I have thoroughly enjoyed my time at H&W for the past almost 6 years. We have collectively taken #Sm…https://t.co/6zsYs06h81
We started a legal ops grad program a few years ago. Since then we have all learned a lot from the grads and helped support an alternative career path for lawyers. We have also been able to seed the firm with more people predisposed to legal operations. I…https://t.co/vFpniNEjfK
We are growing the team again. Our latest case management system implementation in sharedo has generated over 65,000 documents so far in the first groups we have rolled it out to. Coming up this year we are adding doubling the current user base across 10…https://t.co/pZE4vTNtwl
Merry Christmas all! I hope everyone has a great break. As I unplug and have a glass of bubbles I wanted to reflect on how lucky I have been this year. My team has worked well together and churned out a huge pipeline of solutions (tech and non tech), my a…https://t.co/cETWowXhIu
Merry Christmas all! I hope everyone has a great break. As I unplug and have a glass of bubbles I wanted to reflect on how lucky I have been this year. My team has worked well together and churned out a huge pipeline of solutions (tech and non tech), my a…https://t.co/Mg2yNlJVmu
Awesome initiative shutting the firm for a well-being day. It shows real empathy and support from the partners. I’ll be unplugging for the day too. https://t.co/V64Y5uS5uu
Anyone that's dabbled with smarthome tech and voice control will have encountered when their partner cant remember the name of the lights they are trying to turn on or house sitters can't get anything to work. Look at FLIC buttons and their new launch. https://t.co/MWGS3jB9kW
@samsmolkin1@BenWightwick Though that’s a high bar. The concept that the new solution should be better in every way is hard to achieve in practice. Even if it’s better there is a change transition investment required which often kills it. If they are too successful then find another crowd :-)
What a great outcome. Thank goodness these young people are holding our govt to account on climate change. The courts recognise the duty of care the environment minister has to protect the young people from climate change. https://t.co/KlnZbU68il
Hey @AppleSupport my son can’t use his iCloud files and I have been chasing you repeatedly for months. Escalations, recording videos long sessions on the phone but absolutely NO progress. How about getting someone to fix it? Case: 101332339112 #poorservice
Hi all, I'm excited about this new product. It was a challenging, interesting and fun project to work on. What a fantastic job Katherine Payne, Beini Wu and Kevin Yue. Close collaboration between programmers, analysts, lawyers and clients is what makes th…https://t.co/GLDWsbNFvh