“Racism in America is like dust in the air. It seems invisible — even if you’re choking on it — until you let the sun in. Then you see it’s everywhere. As long as we keep shining that light, we have a chance of cleaning it wherever it lands.” -@kaj33 will be on @CNBCClosingBell
Too many companies pay lip service to #customerservice without putting in the work needed to create a deliver a consistently positive experience. https://t.co/23FZzsipog
Learning to deal with failure is crucial for any #startup founder. Here's some advice on turning those losses into wins: https://t.co/tAc1g7PyeS #leadership#entrepreneurship
Work is important, but it shouldn’t take over your whole life. On @Inc, I discuss how to make the most of your work week so you don’t have to sacrifice any of your free time: https://t.co/DkUwZg5o4f
The worst thing that could happen wasn’t me “failing”, it was being in my old age, looking back, and wishing I’d done things differently. https://t.co/VWHECNb4TV
When I started Ximble, I believed that better customer service was possible. And I was right! I’m delighted to learn that we’ve been recognized by @Forbes for our customer-centric approach. https://t.co/LsUN9wRejz
It’s a great feeling to be included in this list, decided entirely by the feedback of employees. I want to thank the whole talented hard-working Ximble team! https://t.co/aWjNt6Tzjx #grateful#thankful@comparably#award@USATODAY
As a leader in today's highly competitive tech environment, it’s your job to motivate your team to buy into the company mission so they feel like they’re working toward a higher purpose. More on this in my latest article for @Forbes: https://t.co/HCWnIBUOiZ
#CustomerService is a major part of any software service company — or at least, it should be. A recent study indicated 33% of Americans say they’ll hire a different company after a single instance of poor service. That leaves little room for error. https://t.co/H3UG4TV5bV #SaaS