Prateek Arora

[Prateek Arora @ptk819]

@flipkartsupport You asked me to reach out, but then what? You don't seem to be responding

[Prateek Arora @ptk819]

@Flipkartminutes Ordered 2 packets of milk. Got them with expiration date today. Support says it's rejected as I can consume it by end of today. How am I supposed to consume 1L of milk by today?
If this is the case, need to stop ordering from you.
Order id OD439019303800645500

[Prateek Arora @ptk819]

@nitin_gadkari @narendramodi @RahulGandhi - this is the state of drivers and highways using phone while driving. Fix this first. FIX THE LAW. The driver will walk away as police says "No One Died, it's his first time offence".
@APPOLICE100 @APTrafficPolice @revanth_anumula @ncbn

[Sachin Gogia @runthusiast]

A truck driver on his phone rear-ended our car (A Hyundai Tucson) on a NH44. My 4-year-old was in the car. We walked away. Barely!

This isn’t just our story. This is every Indian highway, every single day. And nobody in power seems to care enough to fix it.

Here’s what’s killing people on our national highways and what we demand changes:

[LLMs have been used to for better phrasing]

📵 CELLPHONE DISTRACTION
Phone use while driving = driving drunk. Same reaction time, same lane drift, same inability to brake. The fine is a joke — paid, forgotten, back on the phone. This needs criminal-level deterrence, not a challan.

🚛 TRUCKS IN THE FAST LANE
Every highway trip, a truck crawling in the rightmost lane, forcing everyone to overtake dangerously from the left. Keeping left is LAW under the Motor Vehicles Act. Not a suggestion. Where is the enforcement?

🔀 LANE CHANGES WITHOUT INDICATORS
No signal. No mirror check. Just a sudden swerve at speed. This causes side-impact crashes and pile-ups that nobody sees coming. Fine and suspend. No exceptions.

⛔ WRONG-SIDE DRIVING
Tractors. Autos. Trucks. Even cars — driving on the wrong side of a 4-lane highway because turning around is “too far.” This is not a traffic violation. This is attempted murder. Head-on collisions at highway speeds are almost always fatal.

🚶 JAYWALKING ON HIGHWAYS
Pedestrians crossing 6-lane highways on foot because there are no underpasses, no footbridges, no lighting. My anger isn’t at them. It’s at a system that collects toll at every plaza and still can’t build basic pedestrian infrastructure. Very common on ORR in Hyderabad.

🛠️ WORKERS ON LIVE LANES WITH ZERO PROTECTION
Road repair / landscaping with no cones, no barriers, no advance warning signs, no reflective gear. Workers crouching in a live lane with vehicles flying past at 100 kmph. This is institutional recklessness with human lives.

🚚 UNFIT TRUCKS ON HIGHWAYS
Overloaded. Bald tyres. Broken tail lights. No reflective tape. Invisible at night until it’s too late. Vehicle fitness certification is a rubber stamp. Bribes are cheaper than compliance. We need automated testing with zero human interface.

🌑 ZERO ENFORCEMENT AFTER DARK
Every highway driver knows the truth - after dark, the rules don’t exist. No patrol. No cameras. No consequences. Highway patrol must be 24x7. Non-negotiable.
━━━━━━━━━━

What can save you:
✅ 5-star safety rated car: crumple zones held, cabin stayed intact
✅ Toddler car seat: IsoFix is better.
✅ Seatbelts - every passenger including rear seats
✅ A good 2-channel dashcam — rear footage is now our key evidence. Front-only would have been of little help.

Before buying a car, check its safety ratings. Use a car seat. Belt up. Get a 2-channel dashcam.

Thanks to @HyundaiIndia @Hyundai_Global for making a car which saved us.
━━━━━━━━━━

A special thank you to @AnantapurPolice for filing the FIR promptly and treating this with the seriousness it deserved. This is what accountability looks like.

Also tagging @arun_bathula who has been doing some great work in #hyderabad to bring awareness and educate drivers in the city to thank him for his efforts in making the city roads safer.

@nitin_gadkari @ncbn @AndhraPradeshCM @revanth_anumula @TelanganaCMO @NHAI_Official @MORTHIndia @APTrafficPolice @APPOLICE100 @TelanganaCOPs enough talk. Fix this.

#RoadSafety #IndianHighways #DistractedDriving #PutThePhoneDown #HighwaySafety

[Prateek Arora @ptk819]

@runthusiast @nitin_gadkari @narendramodi @RahulGandhi - this is the state of drivers and highways. Fix this first. FIX THE LAW. The driver will walk away as police says "No One Died, it's his first time offence".
It would be better to have thrashed the driver. @APPOLICE100 @APTrafficPolice

[Prateek Arora @ptk819]

@runthusiast @nitin_gadkari @narendramodi @RahulGandhi - this is the state of drivers and highways. Fix this first. FIX THE LAW. The driver will walk away as police says "No One Died, it's his first time offence".
It would be better to have thrashed the driver. @APPOLICE100 @APTrafficPolice

[Sachin Gogia @runthusiast]

A truck driver on his phone rear-ended our car (A Hyundai Tucson) on a NH44. My 4-year-old was in the car. We walked away. Barely!

This isn’t just our story. This is every Indian highway, every single day. And nobody in power seems to care enough to fix it.

Here’s what’s killing people on our national highways and what we demand changes:

[LLMs have been used to for better phrasing]

📵 CELLPHONE DISTRACTION
Phone use while driving = driving drunk. Same reaction time, same lane drift, same inability to brake. The fine is a joke — paid, forgotten, back on the phone. This needs criminal-level deterrence, not a challan.

🚛 TRUCKS IN THE FAST LANE
Every highway trip, a truck crawling in the rightmost lane, forcing everyone to overtake dangerously from the left. Keeping left is LAW under the Motor Vehicles Act. Not a suggestion. Where is the enforcement?

🔀 LANE CHANGES WITHOUT INDICATORS
No signal. No mirror check. Just a sudden swerve at speed. This causes side-impact crashes and pile-ups that nobody sees coming. Fine and suspend. No exceptions.

⛔ WRONG-SIDE DRIVING
Tractors. Autos. Trucks. Even cars — driving on the wrong side of a 4-lane highway because turning around is “too far.” This is not a traffic violation. This is attempted murder. Head-on collisions at highway speeds are almost always fatal.

🚶 JAYWALKING ON HIGHWAYS
Pedestrians crossing 6-lane highways on foot because there are no underpasses, no footbridges, no lighting. My anger isn’t at them. It’s at a system that collects toll at every plaza and still can’t build basic pedestrian infrastructure. Very common on ORR in Hyderabad.

🛠️ WORKERS ON LIVE LANES WITH ZERO PROTECTION
Road repair / landscaping with no cones, no barriers, no advance warning signs, no reflective gear. Workers crouching in a live lane with vehicles flying past at 100 kmph. This is institutional recklessness with human lives.

🚚 UNFIT TRUCKS ON HIGHWAYS
Overloaded. Bald tyres. Broken tail lights. No reflective tape. Invisible at night until it’s too late. Vehicle fitness certification is a rubber stamp. Bribes are cheaper than compliance. We need automated testing with zero human interface.

🌑 ZERO ENFORCEMENT AFTER DARK
Every highway driver knows the truth - after dark, the rules don’t exist. No patrol. No cameras. No consequences. Highway patrol must be 24x7. Non-negotiable.
━━━━━━━━━━

What can save you:
✅ 5-star safety rated car: crumple zones held, cabin stayed intact
✅ Toddler car seat: IsoFix is better.
✅ Seatbelts - every passenger including rear seats
✅ A good 2-channel dashcam — rear footage is now our key evidence. Front-only would have been of little help.

Before buying a car, check its safety ratings. Use a car seat. Belt up. Get a 2-channel dashcam.

Thanks to @HyundaiIndia @Hyundai_Global for making a car which saved us.
━━━━━━━━━━

A special thank you to @AnantapurPolice for filing the FIR promptly and treating this with the seriousness it deserved. This is what accountability looks like.

Also tagging @arun_bathula who has been doing some great work in #hyderabad to bring awareness and educate drivers in the city to thank him for his efforts in making the city roads safer.

@nitin_gadkari @ncbn @AndhraPradeshCM @revanth_anumula @TelanganaCMO @NHAI_Official @MORTHIndia @APTrafficPolice @APPOLICE100 @TelanganaCOPs enough talk. Fix this.

#RoadSafety #IndianHighways #DistractedDriving #PutThePhoneDown #HighwaySafety

[Sachin Gogia @runthusiast]

Thank you @HyundaiIndia for making a car that saved our lives. I fell even more in love with my Tucson today. I fear my car is a total loss but we all came out with just minor scratches. Cell phone drivers like the trucker who hit us are as dangerous as drunk drivers.

[Sachin Gogia @runthusiast]

@my_mokobara appreciation post for the quality. Took a lot of shock from the impact. The trolley is a total loss but thanks for a sturdy product.

[Prateek Arora @ptk819]

@flipkartsupport What's the resolution?
I still see REPLACEMENT written in my orders section.

[Prateek Arora @ptk819]

@Flipkart @flipkartsupport 😡😡 Orderd a phone during BBD. Open box showed no defects however after switching it on - camera doesn't work. Raised a replacement, the Jeevs technician keeps cancelling. STUCK with a defective phone. Order OD435559409846414100
Help with replacement.

[Prateek Arora @ptk819]

@flipkartsupport @Flipkart @_sachinbansal @binnybansal @_Kalyan_K @flipkartsupport Where is your technician? It's Oct 24th and I am still waiting for a technician visit. I raised a replacement on 29 Sept. Will you do something about this or will you respond with some generic comment?
@GyanTherapy @TrakinTech @AmreliaRuhez

[Prateek Arora @ptk819]

😡😡😡 @flipkartsupport @Flipkart @_sachinbansal @binnybansal @_Kalyan_K
Lying scumbags. Got a defective phone. Customer service doesn't know what to do. I picked up each call and again wait 48hrs. Why charge is fee and then not provide service. My REPLACEMENT window will shut.

[Prateek Arora @ptk819]

@flipkartsupport Here. Let me help you BY HIGHLIGHTING MY REPLY WHICH OBVIOUSLY you are UNABLE to read @Flipkart @flipkartsupport @_Kalyan_K - train your customer care. Hire people who respond with information rather than pre defined replies

[Prateek Arora @ptk819]

@flipkartsupport No one has addressed anything. Do you guys even read what I am typing or you guys reply blind

[Prateek Arora @ptk819]

@flipkartsupport No I have not received any resolution. Stop lying. You can check my order status. Still awaiting a pickup for replacement after 2 days of scheduled date. At this point just refund money. And please STOP LYING. FEAR GOD atleast

[Prateek Arora @ptk819]

@flipkartsupport @_Kalyan_K What have you clarified? Clarify it in the thread. In DM's as well you havent clarified anything. Just copy pasting generic responses. Tell me why is the visit delayed again WHEN I PICKED UP EACH CALL OF HIS?

[Prateek Arora @ptk819]

@flipkartsupport @Flipkart @_sachinbansal @binnybansal @_Kalyan_K @motorolaindia @Moto_Support your brand reputation is at stake here. Stop selling from @Flipkart as official partners. Pathetic service

[Prateek Arora @ptk819]

@flipkartsupport @Flipkart @motorolaindia 😡😡😡😡😡😡😡😡 utter shit service from Flipkart. Why do you even partner with them? @amazonIN has a better policy and transparent policy

[Prateek Arora @ptk819]

@Flipkart @flipkartsupport 😡😡 Orderd a phone during BBD. Open box showed no defects however after switching it on - camera doesn't work. Raised a replacement, the Jeevs technician keeps cancelling. STUCK with a defective phone. Order OD435559409846414100
Help with replacement.

[Prateek Arora @ptk819]

@flipkartsupport You guys provide generic replies on DM. It's not of any use. Just tell me what I need to do. No personal details need to be shared in telling me the correct PIN to connect with jeeves technician.

[Prateek Arora @ptk819]

@flipkartsupport No, read the thread. No one is looking into it. Can I know what I need to do?
Do I need to go to service center or do I wait for jeeves (whom I cannot contact and you won't give me the number) GIVE ME AN ANSWER.
STOP CUSTOMER HARRASMENT. Just give me the correct PIN to connect