Purina ONE

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[Purina ONE @PurinaONE]

Whether you have a cat, dog or both. You can stay updated on everything Purina ONE here! ONE brand, ONE page. #purinaone

[Purina ONE @PurinaONE]

@BlendToBalance We have replied to your message on our Purina page. Thanks!

[Purina ONE @PurinaONE]

@KimbraLeigh Cute video! We're happy to see how excited Crunch is for his ONE formula.

[Purina ONE @PurinaONE]

@Life_onthe_Run Thank you for reaching out. We’re so sorry you encountered this. The trust you have put into us is taken very seriously, and we understand having this experience is very upsetting. Please send us a DM, and we'd be happy to help.

[Purina ONE @PurinaONE]

@PeppyInDallas Thanks for reaching out. The expiration date can be found in a colored box underneath the barcode on the back of our bags. We would not recommend feeding expired product, and we'd like to learn more about your experience. Please reach out to us with a DM when you have a moment.

[Purina ONE @PurinaONE]

@LauraDiBella19 We're sorry to hear about your experience with Purina ONE. This isn't typical, and as a loyal Purina ONE fan, you know when something is off. As pet owners and lovers, we prioritize safety and quality in the foods we make. Send us a DM, so we can assist you further. Thank you.

[Purina ONE @PurinaONE]

@ritterjakey We're so sorry to see this, and we appreciate you bringing it to our attention. Bugs have no place in your pet's food, and we take this issue seriously. Please DM us when you can, so that we can assist. We look forward to hearing from you.

[Purina ONE @PurinaONE]

@AmyRose35143526 Hi there! We're sorry to hear that you've encountered an issue with one of our products. When you have a moment, please send us a DM with more information so that we can assist. We look forward to hearing from you.

[Purina ONE @PurinaONE]

@lexhascats Hi, Lex. We've reached out privately regarding this and look forward to helping you there. Thank you.

[Purina ONE @PurinaONE]

@KyBobbieL We're so sorry to see this, and we appreciate you bringing it to our attention. We value your loyalty, and this is not what we strive to offer. Please DM us when you can so that we can assist. We look forward to hearing from you.

[Purina ONE @PurinaONE]

@CheddarHead76 @LoriWistein We’re so sorry to hear this. Our cooking process and quality assurance measures simply wouldn't allow any sort of insects to be in our finished foods, so we’d like to understand more about what happened. Please send us a DM so we can learn more and make this right.

[Purina ONE @PurinaONE]

@Kulmaniii We’re grateful you took the time to share this with us. Bugs have no place in your dogs' food, and we take that seriously. We'd like to learn more about your experience. Please send us a DM when you have a moment.

[Purina ONE @PurinaONE]

@ChrisHutso23366 Thanks so much for making the switch to ONE Dog! We're happy to hear how much your Boxer enjoys our food.

[Purina ONE @PurinaONE]

@_kristennaomi We agree! This is definitely not okay. Our cooking process and quality assurance measures simply wouldn't allow any sort of insects to be in our finished foods. Please send us a DM, so we can learn more and help you with this.

[Purina ONE @PurinaONE]

@angcdep Oh no, that’s definitely not okay. We’re sorry you experienced this. Please DM us so we can further assist. We look forward to hearing from you.

[Purina ONE @PurinaONE]

@FabrizioEv93966 Thank you for reaching out. We're sorry to hear that your cats aren't feeling well. We have sent you a DM and look forward to working with you there.

[Purina ONE @PurinaONE]

@Simplyrenee Hi! The kibbles you're seeing are completely normal—those are the tender meaty morsels included in the recipe. The tender, meaty morsels may vary in size and shape, we wouldn't expect this to affect your dog's enjoyment.

[Purina ONE @PurinaONE]

@stephymarie We’re sorry to hear of this unsatisfying experience. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your experience. Send us a DM when you get a chance.

[Purina ONE @PurinaONE]

@theflourgarden1 Hi there, Donna. We're happy to share that we are still producing our Small Bites Beef & Rice formula, including in 8lb bags. If you'd like help locating it near you, please DM us. Thank you.

[Purina ONE @PurinaONE]

@GBeardwizer We're very sorry to hear your dogs weren't feeling well. Their health and well-being is our top priority, and we're committed to learning more and addressing any concerns you may have. Send us a DM to share more details. Thank you.

[Purina ONE @PurinaONE]

@Realrobwoodxyz We're deeply sorry to hear that your dog isn't feeling well. As pet lovers and owners too, rest assured, the safety and quality of our products are our top priorities. Send us a DM to share more about your experience. We're here to help.