@airindia@airindia the exact reason for this post (and as mentioned in the first post if it was ever actually read..) is that your airport ground staff is incompetent and donβt know how to assist. Please look into this matter immediately.
@airindia worst airline in the country with horrendous customer service. Passengers stuck at Delhi airport for 4+ hours waiting to fly out to Srinagar (AI825) while having to deal with incompetent staff that have conveniently forgotten the meaning of customer service. #airindia