Everyone always talking about “talent density” in Silicon Valley when we really should be talking about how 80% of pretzels in America come from a small region of Pennsylvania
“We've stopped making babies. We've decided that being distracted by a dopamine hit around Candy Crush might be a good way to spend your time. Not if you're a full human," former Sen. Ben Sasse says in an extended interview. https://t.co/3lNk3yYBza
Kimmel’s hateful and violent rhetoric is intended to divide our country. His monologue about my family isn’t comedy- his words are corrosive and deepens the political sickness within America.
People like Kimmel shouldn’t have the opportunity to enter our homes each evening to spread hate.
A coward, Kimmel hides behind ABC because he knows the network will keep running cover to protect him.
Enough is enough. It is time for ABC to take a stand. How many times will ABC’s leadership enable Kimmel’s atrocious behavior at the expense of our community.
This summer, County Highway will put up billboards in six places whose names contributed to great American song titles and lyrics.
Care to make a suggestion?
@Avis Shoutout to Alex, driver of the “#partybus” shuttle @DENAirport. Great playlist starting with Hit The RoadJack & ending with Sugar Sugar. Best 7 minute shuttle ride ever!
@SouthwestAir Longtime customer 1st trip since all the changes. Unhappy to say the least. Booked RT for 2 back in Jan. BWI-DEN. At 6’4 paid the fee to get in exit row 16a&b. When Boarding my wife stops at row 10 & says these are our seats. Unacceptable. How & WHY??🤬
@SouthwestAir Longtime customer 1st trip since all the changes. Unhappy to say the least. Booked RT for 2 back in Jan. BWI-DEN. At 6’4 paid the fee to get in exit row 16a&b. When Boarding my wife stops at row 10 & says these are our seats. Unacceptable. How & WHY??🤬
@SouthwestAir Longtime customer 1st trip since all the changes. Unhappy to say the least. Booked RT for 2 back in Jan. BWI-DEN. At 6’4 paid the fee to get in exit row 16a&b. When Boarding my wife stops at row 10 & says these are our seats. Unacceptable. How & WHY??🤬
@KPMemberService What a joke! After completing a hearing test this morning at KP in Gaithersburg I was told I had to wait until June to discuss getting new hearing aids. No way to treat customers. I’d like an explanation. Thank you @ConsumerReports@CRAdvocacy@MedicareGov
Southwest’s change is the death of the company.
I was a top .1% user for 5 years (literally flew so much I got companion pass in 2022).
The thing is, Southwest misunderstood what their actual moat was.
It wasn’t cheap flights though that worked.
It wasn’t no seat assignments, though that again was a positive as well.
Their moat was that they were the only airline that you could book a flight in 5 clicks if you had an account.
Because of the simplicity of their offering and the operation, you could avoid the confusing bullshit that you had to deal with with all other airlines—which tier, which seat, which status, which flight insurance, which bag fee…etc
They, the southwest leaders, confused their win as low cost—it wasn’t it was ease of use.
And it’s gone—now they’re just like everyone else, but they have no experience being like everyone else—so they’re actually not just like everyone else, they’re the worst of the rest.
I have booked 6 flights since the change that would have been a no brainer southwest for me in the past—each one I’ve booked Alaska.
Because now, Southwest is only competing on price and flight options.
I used to be happy to pick slightly worse flights for the simple fact that I had nothing to think about to accomplish it—now, I am forced to only judge them on the same things that all other airlines compete on.
And they’re gonna lose.
James Dyson famously said. “Be different, for the sake of it.”
We literally call it product differentiation.
Southwest was the only airline that was different—and they were the only airline that was profitable for 44 straight years (until COVID).
And they gave that advantage away on purpose—Herb Kelleher is rolling over in his grave.
Mark my words—in 5 years this is going to go down as the greatest fumble in modern corporate history—they don’t even have the excuse of failure to adapt to a new technology like Kodak or Xerox, they intentionally did this to themselves.
Disappointed in the lack of communication from @SouthwestAir with our redirected flight. No information on what to expect after being stuck on the tarmac in West Palm when we were supposed to be in Fort Myers
Southwest Arlines' downfall needs to be studied.
They identified all of their competitive advantages and then eliminated them. There's literally no reason to fly Southwest anymore.