Colin Griffiths

[Colin Griffiths @qprmiddlesex]

@NJTRANSIT_ACRL How do we get from Philadelphia to Atlantic city now?

[Colin Griffiths @qprmiddlesex]

@VirginAtlantic Next time I fly with you I won’t do any pre check in information and waste my own time, I’ll just do it all at the airport at the check in counter. Why are British airlines apps so useless

[Colin Griffiths @qprmiddlesex]

@VirginAtlantic I’ve checked in online for my flight, but can’t add an extra bag through the online check in. It says I have to do so at the airport. You’ve said all along I can add and pay at check in online. What’s the point of your app if you can’t do the basics

[Colin Griffiths @qprmiddlesex]

@VirginAtlantic Also, thought you my offer any upgrades available at check in but no again. So it seems a waste of time checking in online as I’ve not benefited at all from the process. Plus how do I add bags at the airport? Is it at the counter or kiosk or another way?

[Colin Griffiths @qprmiddlesex]

@British_Airways I’ve tried on Microsoft edge and the page still doesn’t load. What are you doing about this issue as I won’t be able to book reward flights until I find out what’s happened on my friends list which I can’t access?

[Colin Griffiths @qprmiddlesex]

@British_Airways what’s wrong with your website? I can’t get on my household account or friends account, it fails to load and sends you back to the sign in page. I’ve had enough of your poor IT it’s beyond a joke. I can’t book reward flights because of this issue.

[Colin Griffiths @qprmiddlesex]

@British_Airways I’ve tried my phone & iPad and it doesn’t work. And also tried a family members iPad and it still doesn’t load. So I can’t get on my household account to check what’s happened to the friends list, so can’t book reward flights. This is totally on you & your poor IT.

[Colin Griffiths @qprmiddlesex]

@JetBlue I have DM you the details

[Colin Griffiths @qprmiddlesex]

@JetBlue you cancelled my flight & have offered two shockingly poor flights as alternatives. I’ve been on your website, there are better flight options than what you’ve offered.

[Colin Griffiths @qprmiddlesex]

@livescore why isn’t your app working, just a blank screen

[Colin Griffiths @qprmiddlesex]

@UberUKI_Support you and the rideshare that cancelled on me at 04:30 this morning can go and (place a word of your choosing) yourselves. Useless, thieving company who employes the most idiotic people.

[Colin Griffiths @qprmiddlesex]

@FlyTPA hi, I’m flying out on VS130 on Thursday at 22:40. But the Duty free shop in terminal F shuts at 19:00. Is this correct or is open for VS130?

[Colin Griffiths @qprmiddlesex]

@VirginAtlantic I’m unable to use your app, it throw me out and won’t let me sign back in this is ridiculous. I have a flight with your in the very near future, not much help if I’m unable to get Into the app. Sort this out

[Colin Griffiths @qprmiddlesex]

@British_Airways today useless BA IT department have sent me an email congratulating me on booking a trip with my companion voucher. 1, I don’t have a companion voucher. 2, therefore haven’t booked a trip. This now has me concerned that my account has been hacked. Sort it out.

[Colin Griffiths @qprmiddlesex]

@British_Airways 2/2 but when I’ve tried to set up a new household account, none of the invitations email get sent out. You are the most useless company to deal with when it comes to doing anything simple.

[Colin Griffiths @qprmiddlesex]

@British_Airways again your website/IT is useless. I’m trying to shut down an household account due to my dad not being able to manage it anymore due to I’ll health. But it still active even though I’ve followed to instructions to close it. 1/2

[Colin Griffiths @qprmiddlesex]

@British_Airways waiting outside the terminal at Tenerife South airport airside waiting to board. We could’ve staying in the cool terminal, but no this crap airline makes you wait in the heat & humidity.

[Colin Griffiths @qprmiddlesex]

@British_Airways now I can’t sigh in to the website but I can on the app, but it doesn’t have any of my bookings on the app. And when I try to add/find booking it doesn’t recognise the reference number. This is ridiculous, such poor service

[Colin Griffiths @qprmiddlesex]

@British_Airways twice in the last month my ba account has been locked, but I get no notification of my account being locked. WTF is going on with your IT department. You’ve been hack multiple times in last few years, so every time I wonder if this has happened again.