Jack Ma Returns to Hupan Garden: Birthplace of Alibaba. Ma’s Hangzhou apartment in 1999 is where it all began for Alibaba. On the eve of the company’s 20th birthday, we took him back to to reflect on those early days and what it took to build Alibaba into what it is today.
It's easy to fall into the optimization trap and stop innovating. You only keep tinkering with the things you already have.
Have to continously talk to users and ask - what else is possible? What else should we be offerering to our existing customer base (or a new segment)?
"No time" and "no money" are pretty much never about the lack of time and money, but about priorities.
If you want to persuade someone, make them see the benefit of changing their priorities.