Steph

Married mum of 3 beautiful kids, making memories with my family

[Steph @quinnybrann]

@SkyUK can’t get an engineer to visit for 3 weeks after an installation booked for today because the fitter wanted “to go to the pub”… are you even serious?!

[Steph @quinnybrann]

@BTSopenreach installers that walk out because they “want to go to the pub” and now I can’t get a revisit booked….what a joke

[Steph @quinnybrann]

@SkyHelpTeam why can’t I get an engineer for another 3 weeks when the engineer literally walked out on the job

[Steph @quinnybrann]

@SkyUK so when an engineer comes to do an install, says he wants “to go to the pub” then leaves without actually doing the install, why am I now having to wait another 3 weeks for an install?!?! #customerexperience #skytv

[Steph @quinnybrann]

@ScottishPower @SP_EnergyPeople what an absolute joke trying to contact you…hours on hold and then you just hang up … no electricity as previous owners left it on emergency credit and no way of topping up. Customer service is a joke

[Steph @quinnybrann]

@TUIUK @TUIUKcares holiday changed at last minute due to your flight schedule 🙄 24 hours on and still no confirmation email, app showing no holiday booked.what's happening?

[Steph @quinnybrann]

@TUIUKcares ummm clearly you don't?!?! Still waiting for confirmation email, no tweet in reply, on hold for an hour for the second time today?!?! #CustomerExperience

[Steph @quinnybrann]

@TUIUKcares I called this morning to change my holiday with you as you'd changed flights from my departure airport but still no confirmation email....normally receive one as soon as I hang up but not today 🤔 any idea when I'm gonna get details? 18 days until I fly out #help

[Steph @quinnybrann]

@TUIUK I called this morning to change my holiday with you as you'd changed flights from my departure airport but still no confirmation email....normally receive one as soon as I hang up but not today 🤔 any idea when I'm gonna get details? 18 days until I fly out #help

[Steph @quinnybrann]

Ladies at Caunton Manor for the Lord Lieutenants garden party @ncitycare_SSBC @CapstickKarla @Rachel93740202

[Steph @quinnybrann]

Workshop no.1 "it's a heart carrying a book" really interesting insight into the mind of a 5 year old when reading a book #SSBC19

[Steph @quinnybrann]

Thank you!!!!

[Frances Lyons @frankiemlyons]

These guys rock....”parents don’t want to be done unto, we want to help” ⁦@ncitycare_SSBC⁩ ⁦@TNLComFund⁩ #SSBC19 #ABetterStart

[Steph @quinnybrann]

@CostaCoffee literally the most pathetic flat white I've ever seen... Shocking service at your Birmingham bullring store, why aren't your baristas trained properly? Pretty sure my 12 year old could make a better florette than this!

[Steph @quinnybrann]

@TicketmasterCS Following

[Steph @quinnybrann]

@TicketmasterCS 5 days until post Malone but I haven't received my tickets....trying to contact customer services but can't get through....any idea when they'll arrive?!?!

[Steph @quinnybrann]

Amazing! Such a stunning installation and a fab reading voice @CllrDavidMellen 😉 all the kids loved it and Hara is now on the hunt for this book!!

[Steph @quinnybrann]

@sizehelpteam any idea when my order will arrive?! For 4 days been showing "on its way" on track my order.....

[Steph @quinnybrann]

Excited for tonights awards @cypnow #ssbc #cypnowawards #London #lovemyjob #work

[Steph @quinnybrann]

@CostaCoffee can someone explain to me why I was refused service in a store 5 minutes before closing time?

[Steph @quinnybrann]

Treated myself to a @StarbucksUK caramel macchiato...massively disappointed, cup not even full, tasted vile and ended up in the bin #takeoutfail #disappointed #coffee #starbucks