@JonathanYMusic Starship Velociraptor is my favourite thing you’ve ever done (including all the covers dude) and that’s saying something bc I hate dinosaurs with a passion 🙏🏻 congrats on your hard work!!
@BuntonVikki@dayna666@sycoinc@SmartArtBox@JosiahBrooks Whoops didn’t see this! I’m liking it so far - I’ve only had chance to open and paint one mini but all the stuff was phenomenal! I’m still a bit miffed about the whole thing but I’m getting over myself now ha!
@BuntonVikki@Miss_Taffie@SmartArtBox@JosiahBrooks FYI latest email from SmartArt - not sure if it’s copy paste but they acknowledge the possibility of a refund at the bottom so hoping you guys get to this point soon.
@BuntonVikki@dayna666@laydee_raxx@SmartArtBox@JosiahBrooks I got a reply about the refund this afternoon which said I could proceed, but the box turned up this morning (lmao) so I’ve decided to keep it bc a) shipping it back will cost a bomb b) I’m really hoping I can actually enjoy it now I can stop worrying and having to fight for it!
@BuntonVikki@dayna666@laydee_raxx@SmartArtBox@JosiahBrooks I'm outraged for you tbh - I've had another email since that last one (copy and paste) about them sending out the new box, which ironically (and FRUSTRATINGLY) is in a reply to the email where I asked for a refund.
@BuntonVikki@dayna666@SmartArtBox@JosiahBrooks Sort of mixed. At the moment I feel annoyed bc I really wanted a refund now, but (as I’m anticipating “sorry no refund”) I’m hoping if it arrives that seeing it in person might bring back some of the initial excitement? Mostly I’m just exhausted from this whole process!
@dayna666@BuntonVikki@SmartArtBox@JosiahBrooks Email from FedEx saying Smart Art Box has shipped, with a new tracking number... smart art must have ignored my refund request and shipped a new box 🙃
@BuntonVikki@SmartArtBox@JosiahBrooks I am worried about this - I requested a refund, but have received that email and I believe their website policy is to not give refunds on shipped items...
@BuntonVikki@dayna666@SmartArtBox@JosiahBrooks Yep, I've requested a refund now. I'm done with chasing this. I really liked Jazza's content, but I can't support this anymore unfortunately.
@sycoinc@monimortar07@lovethecaps86 @Nitokris69 @SmartArtBox I just got this one, and I don't believe for a minute that they'll send replacement boxes at the end of the month after everything they've said...