Khayati Rabheru

Head of Design @Nomo | Service Design Thinker | Interests in #servicedesign #lean #designthinking #agile #kanban #storytelling #devops #usercentric

[Khayati Rabheru @rabheruk]

@StarbucksUK #BiggerThanMe

[Jared Spool @jmspool]

I love this approach of using Playmobil figures to represent various actors in a scenario, so we can show what the current experience is like along with what an ideal experience vision might be like.

https://t.co/zk1yfZpepA

[DESIGN THINKING! Comic @DT_comic]

Everyone's a designer #5923

[Khayati Rabheru @rabheruk]

@CostaCoffee Hot chocolate!

[Costa Coffee @CostaCoffee]

*Giveaway!*
Drum roll please! Not 1, but 5 of our products won Product of the Year in their categories! 🥳☕
To celebrate, we’ve got 5 hampers to give away full of our winning products!
All you have to do is retweet & comment to let us know which product you want to try first!

[Nomo @nomo_bank]

Congratulations to our parent company @Bankboubyan on receiving the Best Islamic Financial Institution award and Best Digital Islamic Bank award at the Global Finance - Best Digital Bank and Innovators Award Ceremony in #Dubai.

[Indi Young (she/her) @indiyoung]

Introduce problem space research to your org, in order to drive strategy. This is the method that explores how we can support different ways of thinking differently, with more respect and inclusivity.

Help your org see outside of the lens of the solution.

[Khayati Rabheru @rabheruk]

@ThatGirlVim Congrats Vim!!

[Khayati Rabheru @rabheruk]

@ODEONCinemas how can I cancel a booking if I made the booking using guest account? There doesn't seem to be a email id or phone number to contact on.

[Khayati Rabheru @rabheruk]

Any recommendation for good remote testing platforms? Have used userzoom in the past but looking to compare a few if anyone has any recommendations. #onlinetesting #remotetesting #uxtesting

[Khayati Rabheru @rabheruk]

Any researchers in my network, looking for a short-term contract? Finance experience would be beneficial but not necessary. Please DM me for more info. #researchers #contract #job

[Khayati Rabheru @rabheruk]

@IamKathrynGrace Congrats Kathryn!!

[Doug Collins @DougCollinsUX]

If you live with #anxiety and/or #depression as so many #creatives do (myself included) please take these reminders to heart as you go through your day today.

[DANN© @DannPetty]

I respect anyone that tries to teach others design, no matter their experience level. Mad respect.

But, when you start thinking you know everything, that your way is the only way + you stop listening to others opinions...you need to recognize we’re all still students. Even you.

[Jared Spool @jmspool]

In this article, @jboogie explains how to integrate UX into an agile scrum process.

UX activities like design sprints, research, and hypotheses can inform the product backlog, bringing a customer-centric focus to the process.

https://t.co/uOGbKQrrp2

[Helen Bevan @HelenBevan]

There are some powerful messages in this article on why it's very important to take breaks between meetings when we're working virtually: 1) So our brains can "reset"; 2) So we can focus & engage better; 3) To reduce stress: https://t.co/O6MEIW9Ye1 Via @lynnecazaly @Brogers825

[Jared Spool @jmspool]

There’s a myth out there: Users Hate Design Changes. This isn’t true. Users don’t hate design changes, they hate the choices designers make when rolling out a change.

https://t.co/c1OCZSiloq

[Jared Spool @jmspool]

"If you can identify how mature research is in your organization and how much stakeholders understand and trust the research practice, then you can write the type of research report that will be most effective." -@katyamuses

https://t.co/eNqJ6iJT7S

[Patrick Neeman @usabilitycounts]

Love it. A similar graphic should be created for UX.