Rachel

[Rachel @rachel_rsmith]

@EE I have never experienced such poor customer service. I was offered an upgrade yesterday which I accepted but today I am being told what was offered was a mistake. This is unacceptable

[Rachel @rachel_rsmith]

@sainsburys very disappointed today after opening you Easter bean throw game to find the beanbags that should be there are missing!

[Rachel @rachel_rsmith]

@greateranglia why can’t you buy return tickets on the app? No trains showing

[Rachel @rachel_rsmith]

@itluggage I still haven’t received the item I order despite you advising I would have it in 2 days, can you help please

[Rachel @rachel_rsmith]

@theTunnelBear

[Rachel @rachel_rsmith]

@Sainsburys_Bank how are you suppose to speak with someone when you get cut off all the time??

[Rachel @rachel_rsmith]

@British_Airways what number can I call BA holidays on, we are travelling soon but the vouchers are incorrect?

[Rachel @rachel_rsmith]

@tu_clothing Can you follow me so I can sen you a DM please

[Rachel @rachel_rsmith]

@tu_clothing is your girls jubilee dress stocked in stores?

[Rachel @rachel_rsmith]

@British_Airways can you tell me who I can speak to about adding an infant to our booking, I can’t speak to anyone!

[Rachel @rachel_rsmith]

@MilletsOnline @MilletsHelpTeam I ordered and paid for next day delivery, still no order…..

[Rachel @rachel_rsmith]

@RoyalMailHelp Can you please come back to me….

[Rachel @rachel_rsmith]

@RoyalMailHelp no post for over a week and waiting on 3 very important parcels, who can help?

[Rachel @rachel_rsmith]

@RoyalMailHelp I have just sent this and await your response

[Rachel @rachel_rsmith]

@greateranglia A reduced service with less carriages making social distancing impossible…..shame on you @greateranglia

[Rachel @rachel_rsmith]

@BorisJohnson will England be changing the rule of 6 and excluding younger children moving forward like Scotland and Wales??

[Rachel @rachel_rsmith]

@curryspcworld I am still waiting for a refund I requested on the 28th of December. Who can help me as when you call no managers will ever speak to you!

[Rachel @rachel_rsmith]

@nextofficial can you please fix the phone lines. I have had two call backs so I don’t have to wait but neither of them I could actually hear anyone so I am still waiting to sort my issue

[Rachel @rachel_rsmith]

@Tesco 49 minutes and still not been able to log in, this is a joke.

[Rachel @rachel_rsmith]

@curryspcworld I have a pre order number but no email confirmation??