@British_Airways No your courier has said they tried to deliver and they haven’t!!! Your customer service was shocking on Monday night at T5 and we should never ever of been in this position anyway
@British_Airways you are a joke!!! First baggage handlers and managers at T5 don’t care about their passengers and now after a promise of returning luggage the next day we are in day 2 and the courier still hasn’t arrived!
@British_Airways would love for you to arrange that “Manager” to give me call to discuss what he thinks is acceptable when it comes to setting examples to his team & what he thinks your core values mean!
Told by a helpful (and very apologetic & embarrassed) member of the team, that my case is sitting on a trolley waiting to put on a conveyor belt, metres from where we were stood… but there is no one to help, & i can’t get my luggage, mind blowing!
@British_Airways
Hey @British_Airways some feedback ..the “Manager” of Baggage Handling at T5, who at 10pm when asked by a member of their team for help in finding my luggage was told, “not my problem & I’m going home”fairly certain that’s not in line with your company values!
@sky what on earth is going on! Pay extortionate rates and the wifi is practically non existent! Can’t get to speak via live chat, Service checker says all ok but it isn’t grrrrrrr 26 years of custom this is a joke
@Tumaten@veeandart@Wimbledon Go back on iplayer and go down the list for wimbledon live streaming and the other one further down works just not the first game advertised
@F1 poor form on your event at the 02! Leaving only 1000 tickets for general sale and 17000 for corporate, Some people can’t afford to go to a race so this could’ve been amazing for some to take their F1 obsessed children to without breaking the bank 😭
@Tesco is your slogan still ‘Every little helps’ might want to remind Tesco Crooksfoot of that!! Being told to go and get my own label whilst scanning my own shopping at the till with kids in tow, normally I wouldn’t mind but the tone was so rude!
@SportsDirectUK getting more and more annoyed about a parcel that hasn’t come, why should I jump through hoops to claim back that something hasn’t come! This should be between you and evri