Radhakrishnan Ravi Iyer

Manidan

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@manmatters_in No the pin code works. I spoke to your agent

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@amazonIN @AmazonHelp I ordered on one of the insta brands @manmatters_in . The delivery was through Amazon. Daily I get this message. I call the don’t pick. Then every alternate day I get a blank call and then marked Delivery attempt failure. What kind of scam is this!

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@manmatters_in Address wasn’t incomplete at all. Ridiculous lies

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@seetapappu Really pathetic experience with Swiggy. Always bots chat with no intelligence. Fool us with showing low time to start with and slowly increase #patheticcustomerservice

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@manmatters_in Nothing has happened till now worst

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@manmatters_in Even after sending DM you people don’t respond. You send such standard messages on X, but no follow through

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@manmatters_in I have DMd please help me out now

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@manmatters_in Ok I will do it

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@RaminNasibov @elonmusk Digger

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@ashwinravi99 what is this hunch. RCB crumbling

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@absycric Spinning wicket

[Peter Girnus 🦅 @gothburz]

Last quarter I rolled out Microsoft Copilot to 4,000 employees.

$30 per seat per month.

$1.4 million annually.

I called it "digital transformation."

The board loved that phrase.

They approved it in eleven minutes.

No one asked what it would actually do.

Including me.

I told everyone it would "10x productivity."

That's not a real number.

But it sounds like one.

HR asked how we'd measure the 10x.

I said we'd "leverage analytics dashboards."

They stopped asking.

Three months later I checked the usage reports.

47 people had opened it.

12 had used it more than once.

One of them was me.

I used it to summarize an email I could have read in 30 seconds.

It took 45 seconds.

Plus the time it took to fix the hallucinations.

But I called it a "pilot success."

Success means the pilot didn't visibly fail.

The CFO asked about ROI.

I showed him a graph.

The graph went up and to the right.

It measured "AI enablement."

I made that metric up.

He nodded approvingly.

We're "AI-enabled" now.

I don't know what that means.

But it's in our investor deck.

A senior developer asked why we didn't use Claude or ChatGPT.

I said we needed "enterprise-grade security."

He asked what that meant.

I said "compliance."

He asked which compliance.

I said "all of them."

He looked skeptical.

I scheduled him for a "career development conversation."

He stopped asking questions.

Microsoft sent a case study team.

They wanted to feature us as a success story.

I told them we "saved 40,000 hours."

I calculated that number by multiplying employees by a number I made up.

They didn't verify it.

They never do.

Now we're on Microsoft's website.

"Global enterprise achieves 40,000 hours of productivity gains with Copilot."

The CEO shared it on LinkedIn.

He got 3,000 likes.

He's never used Copilot.

None of the executives have.

We have an exemption.

"Strategic focus requires minimal digital distraction."

I wrote that policy.

The licenses renew next month.

I'm requesting an expansion.

5,000 more seats.

We haven't used the first 4,000.

But this time we'll "drive adoption."

Adoption means mandatory training.

Training means a 45-minute webinar no one watches.

But completion will be tracked.

Completion is a metric.

Metrics go in dashboards.

Dashboards go in board presentations.

Board presentations get me promoted.

I'll be SVP by Q3.

I still don't know what Copilot does.

But I know what it's for.

It's for showing we're "investing in AI."

Investment means spending.

Spending means commitment.

Commitment means we're serious about the future.

The future is whatever I say it is.

As long as the graph goes up and to the right.

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@Mostlykohli 2003 and 2023 both

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@RoshanCariappa Thalaiva 🙏

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@RamVenkatSrikar Are you safe. If so blink twice

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@seetapappu @amazonIN @ajassy @amazon @jagograhakjago isnthe way to go i believe. @amazonIN @AmazonHelp you are useless

[Seeta Lakshmi @seetapappu]

@amazonIN @ajassy @amazonIN @amazon @ajassy Is there anyone taking note of the fraud here ? Seems to be falling on deaf ears sadly! Absolute indifference to customer experience #fraud #indifference #cheated #amazon #worstcustomerservice

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@seetapappu @amazonIN @ajassy @amazon Yeah what they typically do is they start a Social media link and never take it to conclusion. This is typical of Amazon to take customers for ride.
Once I had similar situation with 2 shorts I ordered and some dump yard material sent with no return option. Lost money

[Radhakrishnan Ravi Iyer @radhakrishnanr]

Multiple meme templates from @RamVenkatSrikar Laila review
Adi tea e kadu
This is cinema
…. 🙏🙏🙏

[Radhakrishnan Ravi Iyer @radhakrishnanr]

@prasannalara This is like the soft kamal phase before the vishwaroopam fight scene