@pgriffin96@bookingcom @mayanferrer Were you told to download an app to receive a refund?? Their business practices are shady as hell. They didnt need an app to take my money
@bookingcom
This is day 2 of your terrible customer service. The hotel was FILTHY, my family and I didnt stay, we slept at the gas station. You didn't hesitate to take my money, yet when its time to refund me there's ridiculous hoops to jump through. I'll never book w/you again!
@bookingcom Ive replied to your DMs TWICE NOW. Based on your reply I'll never use your service again and will make sure to advise my friends and family on how poorly this was handled
@bookingcom The hotel was filthy.
1. Bugs
2. Dirty beds
3. Filthy sheets
All of which was discovered within 30 minutes of check in. We left. I called https://t.co/JmUwx5Hr6J customer service and was told I would be refunded. WE SLEPT AT A GAS STATION. I haven't been refunded
@bookingcom Your continued poor handling of this situation is despicable. 'Customer Service' reached out to me and said I needed to download a refund app from the app store. This sounds like a scam. Someone from corporate headquarters needs to contact me!!!!
@AvasFlowers I ordered flowers to be delivered today, for a funeral tomorrow. The flowers haven't been delivered and I cant get anyone on the phone by dialing your customer service number.
I have been calling all day with no response. Shameful
@Colonial_Penn your 800-529-9100 customer service number is HORRIFIC!!
To be told that the date of death needs to be provided during every phone call is HORRIFIC AND CRUEL
@BankofAmerica dealing with the estate department during an already difficult time is HORRIFIC. We can't get a straight answer or help of any kind. Simply unprofessional!