Jeremy

Geek, radio presenter, lover of music and food.

[Jeremy @radiojez]

Wait, is @patient website not #GDPR compliant in the UK? That would be embarrassing 😅 Is it the same in the #EU anyone?

[Jeremy @radiojez]

…yet he doesn’t seem to care about his chuffing face killing the beauty of my 65 inch OLED every time I turn it on.

[Politics UK @PolitlcsUK]

🚨 NEW: Donald Trump says the UK should "stop the windmills" as it is "killing the beauty" of the country

[Jeremy @radiojez]

How #meta business suite was built.
1. Hire several thousand devs
2. Provide energy drinks, and a link to the "Menus Repo"
3. Make sure devs merge straight to main branch.

#ux

[Jeremy @radiojez]

@firstdirect Kind of you Nicola, thanks. But I have spent 4 hours on the phone over the past 6 days with various departments only to be told it's just how it is, and it's for our own good. I'm closing my account, and when FD finally bother to unlock Mum's, I'll suggest we move that too.

[Jeremy @radiojez]

What happened to @firstdirect ? They were pioneers of so much greatness when they started. Now only one app per account, only one account per app, and they lock you out of the app (and web) *indefinitely* if you change the connected phone number! WTAF??!

[Jeremy @radiojez]

@firstdirect And do FD really think it's "OK" to tell the LPOA donor they are having online banking taken away from them, because their bank can't figure out how to have two people access one account? In 2025???

[Jeremy @radiojez]

@firstdirect Hours I have spent trying to sort this out. Only to be told, basically it's for our own good. Trying to help Mum at a difficult time, and FD people have done nothing but contradict each other, create problems, and tell me that's just how it is.

[Jeremy @radiojez]

@firstdirect This is for LPOA, which FD are just not geared up for. At. All. Locking verified customers out for a "secret" period of time protects no one, it just inconveniences and infuriates customers. Other banks don't do it.

[Jeremy @radiojez]

@nectar @sainsburys - a masterclass in how to piss people off.

1. Make it compulsory to use a nectar card and have a buggy app necessitate a call

2. Have a slow IVR make the call tick over to 5.30 so you can play the “we’re closed” message

High call volumes = not enough staff

[Jeremy @radiojez]

@DirectLine your website is down (for new quotes)

[Jeremy @radiojez]

@Barclaycard 1999 called - it wants its website back 😅

[Jeremy @radiojez]

@bandq_help my cancelled order is being delivered tomorrow - still no sign of a refund either. Is this just what you do? I mean you've got my money, so that's all that matters, yeah?

[Jeremy @radiojez]

@BandQ having phoned, tweeted, DM'd you as requested, and follow up conversation / escalation, I'm still getting messages about a delivery for an order I have TRIED TO CANCEL and get a REFUND. Why do you make it so hard? You clearly don't give a damn🤬

[Jeremy @radiojez]

@BandQ have phoned to cancel my order, and it still hasn't been. No refund. Guy on phone said he would "try". And you use "no-reply" email addresses - just not good enough.

[Jeremy @radiojez]

@currys you seriously want me to take a captcha test just to browse your site? How pathetic.

[Jeremy @radiojez]

@AskPayPal why do you insist on using counties for UK addresses? They are not part of postal addresses, and shouldn't be used (long story, but start here: https://t.co/admvW9iVnD)

[Jeremy @radiojez]

Shady…

[James O'Brien @mrjamesob]

I'm pre-blocked by two of these accounts. Is it some sort of bot/troll farm?

[John Cleese @JohnCleese]

“The shortest distance between two people is a laugh.” - Tom Stoppard

Hear a bit more on this and the value of laughter with @camillacleese in our interview with Sadhna Bokhiria, CEO of KIRIA Research : https://t.co/n9btoiZPRD #comedy #laughteristhebestmedicine

[Jeremy @radiojez]

#alexa play After Earth by Ben Böhmer. Left speaker: I couldn't find anything by Bean Boomer. Right speaker: Stereo pair my arse, I'm off.

[Jeremy @radiojez]

@VodafoneUK serious question, if you refuse to call someone back, instead insisting on keeping them on hold... then play THE SAME SONG ON LOOP for an HOUR... could that be considered psychological torture?