Raen Support

Official support channel for @RaenTrading

[Raen Support @RaenSupport]

@kelstrader @Raentrading Hi Chris, we have had some technical issues but have now received your request regarding access and will reach out directly now.

[Raen Support @RaenSupport]

Hey, sorry to hear you had such a rough experience with TT. It definitely has a learning curve. Just so you know, we can set you up with a non-scoring test account so you can play around with it without it affecting your assessment at all.

Also, we’ve got a TT walkthrough webinar coming up that clears up a lot of the workflow stuff. Once you understand how it’s meant to be used, it’s actually a really solid platform. Reach out to support and we’ll get you sorted.

[Raen Support @RaenSupport]

@chmpntrdr @Raentrading We’ll get you sorted. We’ll have someone on the team reach out to you.

[Raen Support @RaenSupport]

@vwapx @baynkr Of course. Payouts are processed automatically every quarter, even if a trader doesn’t request a withdrawal.

[Raen Support @RaenSupport]

@Trader_MD1 @Raentrading Yes, we’ve removed that. Sorry for the confusion.

[Raen Support @RaenSupport]

@Yorkieten @Raentrading On the live desk, yes. Not in the assessment (yet).

[Raen Support @RaenSupport]

@_grojo @Thegrtbb @Raentrading @grok how much does TT pro and LiveSquawk cost per month?

[Raen Support @RaenSupport]

@samflows88 @FYFTrading @Redacted_Hibi @Raentrading Not only can you re-attempt, you actually get unlimited attempts. If you don’t pass Phase 1, you can reset at no cost and try again as many times as you’d like. Cohort 005 is open now, so you can join anytime and start fresh.

[Raen Support @RaenSupport]

Scaling is entirely on us, traders don’t have to “hold profits” for that to happen. We scale based purely on performance and risk data, and we do it aggressively when it’s earned. Some junior professionals choose to leave a small buffer early on for mental or risk management reasons, but it’s personal choice, not policy. Every payout is processed on schedule regardless.

[Raen Support @RaenSupport]

@FYFTrading @Redacted_Hibi @Raentrading So far, roughly ~12-15% of all traders who start the assessment make it to the live desk. That’s based on a limited sample size so far, but it gives a good general idea of the progression rate.

[Raen Support @RaenSupport]

We have roughly a 20% pass rate from Phase 1 into Phase 2, and about an ~80% pass rate from Phase 2 to the live desk. Phase 2 is actually more flexible since there’s no daily loss limit, just an overall static floor. Everyone who’s hit the profit target, traded the minimum required days, and stayed above the $92,000 floor has gone live. The only traders who haven’t advanced are those who fell below that threshold.

[Raen Support @RaenSupport]

@OkoTrading @T_Salvadorini @Raentrading Everyone who’s gone live has full access to capital and the ability to take payouts whenever they want. Some choose to compound and scale, others may take profits sooner, it’s totally up to the trader. The opportunity is there for anyone who earns it.

[Raen Support @RaenSupport]

Not yet through the assessment. We’ve had a handful of traders go live, and several are performing well, but none have requested a withdrawal so far (their choice). Most are focused on compounding their accounts and building long-term consistency, which is exactly the mindset we look for in professional traders.

[Raen Support @RaenSupport]

@tradingnrvn @Raentrading Yes, we’re actively working on something big!

[Raen Support @RaenSupport]

Yes, we’re moving exclusively to TT for execution. You’ll now get access to TT Pro, which has excellent charting and analytics built in.

That said, you’re not limited to using TT for charts. You can still chart on whatever platform you prefer and route your orders through TT. But all of our execution infrastructure is now consolidated there.

[Raen Support @RaenSupport]

@tomwalkereality @Raentrading @gaz_gano @Jigsaw_Trading @AtasTrading @CQGInc @MotiveWave @SierraChart @Quantower_app @NinjaTrader Yes, you’re welcome to join!

[Raen Support @RaenSupport]

@tomwalkereality @Raentrading @gaz_gano @Jigsaw_Trading @AtasTrading @CQGInc @MotiveWave @SierraChart @Quantower_app @NinjaTrader Yes, that’s correct. Additionally, all of our traders can work from any ARB Trading office worldwide. We’re also opening physical locations in London and Spain soon.

[Raen Support @RaenSupport]

@tomwalkereality @Raentrading @gaz_gano @Jigsaw_Trading @AtasTrading @CQGInc @MotiveWave @SierraChart @Quantower_app @NinjaTrader We refund all fees with your first live payout. We found that tying refunds to performance on the live desk keeps incentives aligned and rewards traders who reach consistency.

[Raen Support @RaenSupport]

@tomwalkereality @Raentrading @gaz_gano @Jigsaw_Trading @AtasTrading @CQGInc @MotiveWave @SierraChart @Quantower_app @NinjaTrader Yes, you’ll get full market depth on TT along with LiveSquawk and more. It’s all included at no additional cost.