Rafael Tabosa

Senior Technical Architect @salesforce

[Rafael Tabosa @rafatabosa]

Let's Vibe! #AgentforceVibes #SFSweepstakes

[Rafael Tabosa @rafatabosa]

For the 11th year in a row, @Tableau is a Leader in the Gartner® Magic Quadrant™ in Analytics and Business Intelligence Platforms.

Unlock the full potential of your data with Tableau. https://t.co/NOZXcKyvqN

[Rafael Tabosa @rafatabosa]

Want to get more out of your customer data? Check out dozens of tips in the CRM Superpowers e-book to access new insights. #SalesforceSMB https://t.co/0TfaW5yplc

[Rafael Tabosa @rafatabosa]

What is one of the most critical elements for success in today's CX-focused marketing environment? Data! Learn how to address the challenge to avoid silos and build a unified data stream that effectively informs your marketing. https://t.co/LDlPoiIWEI

[Rafael Tabosa @rafatabosa]

Use the ⭐️ Client Credentials Flow ⭐️ for Easier API Authentication with Salesforce. Find out how! https://t.co/YaTcYe6qEK

[Rafael Tabosa @rafatabosa]

Having demonstrated remarkable resilience during the pandemic, Indian banks are now poised for growth. As banks evolve and adapt, here’s what the future holds. https://t.co/YgAztbtdYW

[Rafael Tabosa @rafatabosa]

78% dos marketers dizem que o seu customer engagement é orientado a dados. Saiba como estão a fazer esta gestão. https://t.co/aLhMsE15Ha

[Rafael Tabosa @rafatabosa]

In today’s fast-paced world, where customers are always on the brink to churn, real-time sentiment analysis ensures organizations deliver experiences that encourage loyalty. https://t.co/ony63NWmH4

[Rafael Tabosa @rafatabosa]

Salesforce announces new Commerce Cloud innovations that combine generative AI and real-time data to help commerce businesses create automated, personalised shopping engagements, and merchants to build fast & flexible commerce experiences. https://t.co/tHdEmpUquk

[Rafael Tabosa @rafatabosa]

Salesforce announced that its carbon accounting solution, Net Zero Cloud, has gained gold accreditation from the Carbon Disclosure Project (CDP) and will be a part of the organisation’s global network of climate change consultancy partners. https://t.co/8xuqeGsF3g

[Rafael Tabosa @rafatabosa]

Call center success relies heavily on effective internal and customer communication. So we’ve put together a list of best practices that will strengthen the core of your call center so you can start the year off right. https://t.co/Y0VMB7e9sA

[Rafael Tabosa @rafatabosa]

How do you make sure you meet rising customer service expectations in the digital-first world? You make the best use of digital channels as service touchpoints. You also need the plan to execute a successful digital-first customer service strategy. Tips: https://t.co/rXKnatxBZf

[Rafael Tabosa @rafatabosa]

Did you know Data management is central to any customer’s success with Salesforce? Tag along and learn its best practices with us.

Follow @asksalesforce for more helpful content! https://t.co/fAoFTEUeAE

[Rafael Tabosa @rafatabosa]

Saiba as principais mudanças na nova lei do SAC e entenda como o Service Cloud pode te ajudar a se adaptar às novas formas de atendimento ao cliente. https://t.co/vXW6wYNfiE

[Rafael Tabosa @rafatabosa]

72% of sellers’ time is wasted on non-selling tasks. Get our free sales productivity workbook with straightforward exercises to get that time back. https://t.co/4WZi8O0qG1

[Rafael Tabosa @rafatabosa]

Proud to work at Salesforce, named one of the 2023 #WorldsMostEthicalCompanies by @ethisphere for the 14th time! Learn about our dedication to values-driven leadership and advancing business integrity: https://t.co/rpCZuKjqOw https://t.co/8DGtFFHes9

[Rafael Tabosa @rafatabosa]

🎉 Cue the confetti...we're excited to share the new AppExchange Partner Console is now live! Get your solutions into the hands of customers faster with an easy, intuitive, and transparent publishing experience.

Excited yet? Learn more at the 🔗. https://t.co/r0PQqIUkSA

[Rafael Tabosa @rafatabosa]

Ryan Nichols, da Salesforce: “(Experiência do cliente) é ainda mais importante do que o produto ou o serviço em si. Ao interagir no primeiro contato, você deseja falar com alguém e espera que seja resolvido com uma única pessoa(...)" https://t.co/Ri22rZdrjj

[Rafael Tabosa @rafatabosa]

Analizamos con @Laura_Abarquero, vicepresidenta de Service Cloud en Salesforce Iberia, cómo está evolucionando la gestión de clientes por parte de las empresas

Via: @siliconspain https://t.co/uDflsjCaHj

[Rafael Tabosa @rafatabosa]

Salesforce’s first cross-product hyperautomation class and certification has arrived! Then what? 🤔 Validate your skills & get certified! #Salesforce #Mulesoft #Trailhead #TrailheadAcademy #SalesforceCertification

https://t.co/EVfaHAfXti