rahulkumar

[rahulkumar @rahul78kumar6]

@CRED_support @kunalb11 Can you please help in cancellation of this or issuance of new gift card which is applicable on international flights as per the t&c asap as this is a big amount for me and you have asked me to wait till 15th june

[CRED Support @CRED_support]

Hi Rahul, we recommend deleting this thread as you’ve shared sensitive details that could compromise your privacy. Security first, always. We've noted your issue, and rest assured, our team is actively working on it. It may take longer than expected, as we want to provide you with a comprehensive resolution. We'll contact you as soon as the issue is resolved. -Sujith

[rahulkumar @rahul78kumar6]

@CRED_support @kunalb11 Can you please help in cancellation of this or issuance of new gift card which is applicable on international flights as per the t&c asap as this is a big amount for me and you have asked me to wait till 15th june

[rahulkumar @rahul78kumar6]

@CRED_support @kunalb11 I have purchased gift card from cred but they have not mmt gift card but the same is not usable on international flights however the t&c doesn't restrict its usage for international flight . Please refund my money by cancelling the gift card.tic. 24585185

[rahulkumar @rahul78kumar6]

@CRED_support @kunalb11 I have purchased gift card from cred but they have not mmt gift card but the same is not usable on international flights however the t&c doesn't restrict its usage for international flight . Please refund my money by cancelling the gift card.tic. 24585185

[rahulkumar @rahul78kumar6]

@YatraOfficial @DGCAIndia I have not received any resolution till now please let me know asap as flight prices are bound to increase so who will bear the loss

[rahulkumar @rahul78kumar6]

@DGCAIndia @IndiGo6E as per new circular of DGCA customer can get the flight rescheduled free of cost excluding fare difference but airline is stating that flight needs to booked through company portal which is clearly a violation of new rule.@YatraOfficial is charging 4x.

[rahulkumar @rahul78kumar6]

@YatraOfficial @DGCAIndia Yatra is the worst travel agency I have came across who tends to charge customer higher amount that airline is quoted and indigo is denying to provide the benefit of the new rule shared by @DGCAIndia this is clearly a violation of consumer rights

[rahulkumar @rahul78kumar6]

@DGCAIndia @IndiGo6E @YatraOfficial @IndiGo6E i am yet to response from indigo and yatra on rescheduling as both are asking each other to do the rescheduling which is clearly a wrong usage of the DGCA revised circular and @DGCAIndia I am not able to file a complaint on air seva against them

[rahulkumar @rahul78kumar6]

@YatraOfficial @DGCAIndia Yatra is the worst travel agency I have came across who tends to charge customer higher amount that airline is quoted and indigo is denying to provide the benefit of the new rule shared by @DGCAIndia this is clearly a violation of consumer rights

[rahulkumar @rahul78kumar6]

@DGCAIndia @IndiGo6E @YatraOfficial This is ridiculous as no one is taking ownership to make the changes and customer is left with no option to file a consumer court complaint against both agency and airlines

[Yatra Care @Yatra_Care]

@rahul78kumar6 Dear Rahul, Greetings from https://t.co/u7J5CNgTNf! Please DM your Yatra booking reference number and registered email ID to enable us to assist you. Thank you https://t.co/6BcB7reb44

[rahulkumar @rahul78kumar6]

@DGCAIndia @IndiGo6E @YatraOfficial This is in reference to your query dated 09/05/2026 under booking reference number 0805260052147 and 0805260052507.

Therefore, if you decide to proceed with any changes or cancellations now, penalties will apply as your DGCA protection period has expired.

[rahulkumar @rahul78kumar6]

@DGCAIndia @IndiGo6E @YatraOfficial This is in reference to your query dated 09/05/2026 under booking reference number 0805260052147 and 0805260052507.

Therefore, if you decide to proceed with any changes or cancellations now, penalties will apply as your DGCA protection period has expired.

[rahulkumar @rahul78kumar6]

@DGCAIndia @IndiGo6E as per new circular of DGCA customer can get the flight rescheduled free of cost excluding fare difference but airline is stating that flight needs to booked through company portal which is clearly a violation of new rule.@YatraOfficial is charging 4x.

[rahulkumar @rahul78kumar6]

@YatraOfficial is charging INR 1400 vs airline charge of INR 367 by not providing IATA code to airline which airline needs to amended the ticket under DGCA policy. Both agency and airline are taking benefit of the loophole in new DGCA circular.
@DGCAIndia please look into.

[rahulkumar @rahul78kumar6]

@YatraOfficial @DGCAIndia @RamMNK @ndtv @ZeeNews @ABPNews
Please highlight this issue as 90% of the ticket are being made through agency and airline is hiding behind this one line from accepting its responsibility of fair consumer rights.
This is important issue that needs to be amended.

[rahulkumar @rahul78kumar6]

@YatraOfficial @DGCAIndia @RamMNK @ndtv @ZeeNews @ABPNews
Please highlight this issue as 90% of the ticket are being made through agency and airline is hiding behind this one line from accepting its responsibility of fair consumer rights.
This is important issue that needs to be amended.

[rahulkumar @rahul78kumar6]

@YatraOfficial @DGCAIndia As per new circular airline is stating they are responsible only if ticket is booked via them not agent.
But as DGCA rules are applicable on airline so airline is taking advantage of this new circular to hide from their duty of providing rescheduling benefits.