Rahul Srivastava

Gray matter, matters

[Rahul Srivastava @rahullsrivastav]

@UberIN_Support @jagograhakjago

[Rahul Srivastava @rahullsrivastav]

@UberIN_Support @Uber_India I need you to explain this to me. My ride was prepaid, booked on my sister's account, money already deducted from her Uber wallet. But your driver Mohd Aavesh (cab number MH04NB4251, Thane to Fort) looks me in the eye and says "sir payment nahi hua”

[Rahul Srivastava @rahullsrivastav]

This is his vehicle number MH04NB4251.
Phone number : [phone]
Mohd Aavesh

[Rahul Srivastava @rahullsrivastav]

@UberIN_Support @Uber_India @jagograhakjago this will also go before the consumer forum tomorrow morning - will tag all your legal counsel , public policy staff and CLO on LinkedIn

[Rahul Srivastava @rahullsrivastav]

This is a case of mental harassment and your driver is directly your employee. @UberIN_Support @Uber_India - go read the case of : Source:%20NDTV https://t.co/iYgKoBoDoj. I have harassed mentally by your driver. And this case is going before LinkedIn

[Rahul Srivastava @rahullsrivastav]

@Uber_India @UberIN_Support @jagograhakjago @Uber_India @Uber_Support why have you refunded me Rs. 490. I need refund for the surplus paid i.e. Rs. 700. - in total I have paid Rs. 1200. If you are not going to resolve this today, I will put this before @jagograhakjago

[Rahul Srivastava @rahullsrivastav]

@Uber_India @UberIN_Support - this is the response I have received from your representative on DMs. I am going to escalate this before the @jagograhakjago (mental harassment and financial torture)

[Rahul Srivastava @rahullsrivastav]

@UberIN_Support I have texted you on X. Kindly check and revert.

[Rahul Srivastava @rahullsrivastav]

@UberIN_Support @Uber_India

[Rahul Srivastava @rahullsrivastav]

@jagograhakjago

[Rahul Srivastava @rahullsrivastav]

And now he won't pick up, has blocked my number, like nothing happened. This isn't a "misunderstanding", this is a driver using Uber's name to con people. I want my ₹700 back, now. If not I am going straight to the consumer forum, this cannot be normal.

[Rahul Srivastava @rahullsrivastav]

I panicked and paid him ₹700 (because he said it’s raining and he has to leave) extra on GPay. Later I find out the money was ALREADY debited. So I basically got scammed into paying double, ₹1200 for a ride that should've cost ₹490

[Rahul Srivastava @rahullsrivastav]

@zomatocare @zomatocare have you all gone insane. What the hell is wrong with your customer care support.

[Rahul Srivastava @rahullsrivastav]

Order ID: 8206412678
Received the wrong order from Zomato. I had ordered a Milk Waffle but received a different item. Despite trying to resolve the issue through the app, no meaningful support was provided. @zomato

[Rahul Srivastava @rahullsrivastav]

@zomatocare Sure. I will file a complaint before the consumer forum tomorrow.

[Rahul Srivastava @rahullsrivastav]

@cromaretail Lodging a complaint tomorrow morning.

[Rahul Srivastava @rahullsrivastav]

@cromaretail Going to lodge a complaint before the consumer forum tomorrow morning. Mental harassment of consumer by @cromaretail

[Rahul Srivastava @rahullsrivastav]

@cromaretail @cromaretail I request that your chatbots stop responding to this complaint. Please arrange for a human representative to call me today regarding this matter.
If this issue is not resolved promptly, I will be proceeding further with the Consumer Forum.

[Rahul Srivastava @rahullsrivastav]

@zomatocare @zomatocare call me. I want to talk to your customer care executive

[Rahul Srivastava @rahullsrivastav]

@zomatocare Hi @zomatocare I need an immediate response and an immediate refund of my money. Failing this, I will be compelled to escalate the matter to the consumer forum.