Hi @themancompany team!
I had placed an order (#3099392) 14th June, 2025. Today is 3rd July, 2025.
I am still waiting for it.
No way, other than posting here, to follow up on my order.
Please help.
@bigbasket_com Hello!
Two customer care executives did call me regarding these. They said I will have a resolution in 48 hours. Hope to get that sorted.
Thank you for the support.
PS - Request to make contacting support system easier, please.
Hi @bigbasket_com !
Ordered a bunch of things last evening. The order shows ‘delivered’ but I didn’t receive it.
Tried to get in touch with customer care but the app just gets stuck at Ask Us option.
No option to call the delivery person either.
Help?