Rahul Saxena

Proud Indian, investment banking and cricket buff

[Rahul Saxena @rahulsaxena_63]

We are pretty annoyed with repeated false promises and unprofessional attitude displayed by @makemytrip @DeepKalraMMT. We just waste our time and no resolution happens. Customer service is fully aware of the issue, but choose to ignore to resolve the matter

[Rahul Saxena @rahulsaxena_63]

We are fed up with @makemytrip dishonesty to honour its own gift card @DeepKalraMMT and let people use to make bookings! All agents vanish and customer unable to utilise their own blocked amounts! How’s that for MMT Black membership which can’t ensure basic customers service 😔

[Rahul Saxena @rahulsaxena_63]

@makemytrip 6 days ago we raised request for cancellation and we got a call now that ops team is still figuring out workflow to move our money internally from Kashmir package to new destination!! This is a gross ineptitude and sheer incompetence to address customer grievances @DeepKalraMMT

[Rahul Saxena @rahulsaxena_63]

@makemytrip 6 days ago we raised request for cancellation and we got a call now that ops team is still figuring out workflow to move our money internally from Kashmir package to new destination!! This is a gross ineptitude and sheer incompetence to address customer grievances @DeepKalraMMT

[Rahul Saxena @rahulsaxena_63]

@makemytrip requested for Kashmir trip cancellation&full refund owing to security situation. Clearly a force majeure terrorist attack, MMT being a travel brand should support your valued customers! Presently we will not be safe in J&K. MMT silence isn’t response @DeepKalraMMT

[Rahul Saxena @rahulsaxena_63]

@makemytrip 4 days still it’s the same status, we haven’t got refund no idea about destination change and we are supposed to be leaving in 3 days!!! Complete lack of accountability and empathy for your customers @DeepKalraMMT

[Rahul Saxena @rahulsaxena_63]

@makemytrip 4 days still it’s the same status, we haven’t got refund no idea about destination change and we are supposed to be leaving in 3 days!!! Complete lack of accountability and empathy for your customers @DeepKalraMMT

[Rahul Saxena @rahulsaxena_63]

@makemytrip requested for Kashmir trip cancellation&full refund owing to security situation. Clearly a force majeure terrorist attack, MMT being a travel brand should support your valued customers! Presently we will not be safe in J&K. MMT silence isn’t response @DeepKalraMMT

[Rahul Saxena @rahulsaxena_63]

Despite full day of emails and calls, MMT is refusing to acknowledge and respond to emails and provide clarity on cancellations and refunds. Amazed by this lack of customer service and empathy @makemytrip @DeepKalraMMT

[Rahul Saxena @rahulsaxena_63]

@NileshShah68 Hi Nilesh, all data points maybe correct but it doesn’t refute the income levels mentioned in Blume report. You are mentioning consumption whilst they speak about income pyramid. Please review if my POV makes sense. Thanks for your insights.

[Rahul Saxena @rahulsaxena_63]

@exide_centre I have registered for battery replacement with service ref# 00192910. No calls or update by when action will be taken for replacement under warranty. Please advise

[Rahul Saxena @rahulsaxena_63]

@CRED_support I’ve sent a DM with my details, please resolve at the earliest @CRED_club @SBICard_Connect

[Rahul Saxena @rahulsaxena_63]

@CRED_club for a CC payment when money was debited 3 days ago why no payment to @SBICard_Connect? Your support team is asking for 4 more days for 35k payment?? What kind of service is this? Why hassle customers because of your faults? Why should we trust you with our cards?

[Amit Paranjape @aparanjape]

.@iitmadras launches ‘Nilekani Centre at AI4Bharat’ to promote Indian language technology

The AI4Bharat was setup as an initiative to build open-source language AI for Indian languages.

Supported by Rohini and @NandanNilekani with a grant of Rs 36 crore

https://t.co/8rntdJ2GgG

[Motilal Oswal @MrMotilalOswal]

Weekend Reading #263

[Rahul Saxena @rahulsaxena_63]

@IndiGo6E Have sent you the details on DM. Please ask the relevant Indigo customer team to reach out to us to resolve this issue pending since fortnight

[Rahul Saxena @rahulsaxena_63]

@IndiGo6E Dear Indigo team, we are still awaiting refund, resolution of complaints and email response. Wonder, how do you call this as an acceptable response from a consumer centric company 🤨@DGCAIndia

[Rahul Saxena @rahulsaxena_63]

@IndiGo6E Dear Indigo team, we are still awaiting refund, resolution of complaints and email response. Wonder, how do you call this as an acceptable response from a consumer centric company 🤨@DGCAIndia

[Rahul Saxena @rahulsaxena_63]

@IndiGo6E How’s cheating and demanding passengers for additional fees before flight boarding? And then promising to pay the same amount in 7-10 days from now a full refund of customer hassle? Is this how you treat your valued senior citizen customers @JM_Scindia Sir please help for future

[Rahul Saxena @rahulsaxena_63]

@IndiGo6E How’s cheating and demanding passengers for additional fees before flight boarding? And then promising to pay the same amount in 7-10 days from now a full refund of customer hassle? Is this how you treat your valued senior citizen customers @JM_Scindia Sir please help for future