@HollisterCo beyond annoyed. The security tag on the clothing I purchased in store was not removed. I do not live close to a another store, or a partner store. I have proof of purchase. The customer chat was not helpful and I'm left with a purchase I cannot use. #incompetentstaff
Waiting for a reply from @LexusUK who are enforcing their service is atrocious. @LexusUK, take some responsibility and compensate your customers fairly. Has anyone else checked in with their dealership to see how much longer your vehicle has been delayed?
#poorservicelexus
@LexusUK@Lexus What's the point? They are not read properly. The lexus team do not speak to each other. I am told to liaise with customer relations, who tell me to speak to my dealership. The dealership are telling me to speak to customer relations.
Poor service from Lexus continues.
@LexusUK@Lexus Been nearly 3 weeks since being told about the ridiculous delay. Not heard anything about how Lexus are going to compensate. Why are others showing a closer delivery date despite my order being placed earlier?! #poorservice#lexuscantdeliver#sortitout
@LexusUK@Lexus I understand there may be factors beyond control but how are Lexus going to compensate for this? How can you expect customers to wait a year and half? Other companies are not having the same issues - friends and colleagues have already have their new cars or currently being built
@Lauramkle73@LexusUK I feel your pain. Same thing is happening to me. Mine was an order from June 22' and now being pushed to Dec '23. I question how are Lexus going to compensate?!