Rakshith Ponnappa Siragaje

Expert Consultant , PlatformEngineering Hiker Traveller Madikerian Aquarius

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@Vikram10729557 AI these days 👌

[Rakshith Ponnappa Siragaje @rakshith_sp_]

5/ Indian consumer courts have ALREADY ruled against @Apple in identical cases:

→ Madurai: Full replacement + ₹1L compensation
→ Alappuzha: ₹500/day for every day without the laptop

Apple, do the right thing. Fix it or replace it.

#AppleIndia #DefectiveProduct @Apple

[Rakshith Ponnappa Siragaje @rakshith_sp_]

1/ My ₹2.58L MacBook Pro 14" M4 Pro is DEAD at 17 months.

No power. No charging. No display. Zero damage.

Bought directly from @Apple India Store.

Apple's own service center diagnosed: Logic Board Failure.
Repair quote: ₹74,636.

@AppleSupport what is this quality?

[Rakshith Ponnappa Siragaje @rakshith_sp_]

4/ I've escalated to:
✅ Tim Cook's office ([email protected])
✅ Apple Executive Relations
✅ National Consumer Helpline (Docket: 9295928)

Next: District Consumer Court, Bengaluru.

Consumer Protection Act 2019 — this IS a defective good.

#AppleFail #MacBookPro #ConsumerRights

[Rakshith Ponnappa Siragaje @rakshith_sp_]

I’ve emailed Tim Cook & Apple Executive Relations. Next step: District Consumer Commission, Bengaluru. A ₹2.58L premium device should NOT die in 17 months
Apple, do the right thing. #AppleFail #MacBookPro #ConsumerRights #AppleIndia
Order: W1416155113 | Invoice: 9222000002477546

[Rakshith Ponnappa Siragaje @rakshith_sp_]

4/5
Indian Consumer Protection Act, 2019 says this is a defective good. Consumer forums in Madurai & Alappuzha have already ruled AGAINST Apple India in identical MacBook cases — ordering full replacement + compensation.

[Rakshith Ponnappa Siragaje @rakshith_sp_]

3/5
This is a KNOWN pattern. Apple Silicon MacBook logic board failures are documented across Apple Communities, iFixit & Reddit. Apple technicians have told customers this is a recurring issue. Yet Apple India wants ME to pay?

[Rakshith Ponnappa Siragaje @rakshith_sp_]

2/5
Your own AASP (Ample Technologies, Bengaluru) diagnosed logic board failure. Repair quote: ₹74,636 — that’s 29% of the purchase price for a MANUFACTURING DEFECT on a device barely over a year old.

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@AppleSupport @Apple My ₹2.58L MacBook Pro 14” M4 Pro (Serial: KKQNPG24NY) is DEAD at just 17 months. No power, no charging, no display. Zero damage, zero liquid exposure. Purchased directly from Apple India Store on 5 Dec 2024.

[Rakshith Ponnappa Siragaje @rakshith_sp_]

When asked about delays, staff are dismissive. They don't even use the digital display board for the queue—it sits blank while they manually call people. Completely disorganized and highly unprofessional for an Apple center. (2/2)

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@AppleSupport Please investigate the iCare AASP at Mantri Square, Bengaluru. The customer service is abysmal. Staff are incredibly rude & act like they are doing us a favor. Only 1 out of 6 service counters is ever active, causing ridiculous wait times. (1/2)

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@BlrCityPolice I received a challan for vehicle KA02JU8541, but my vehicle number is KA02JU9541. The attached photo in the challan doesn’t match my bike. Please assist in rectifying this error.

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@KiaInd @Kia_Worldwide Disappointed with Kia's service in Bengaluru. Multiple calls, zero responses from the service center. Their sales team was proactive, but post-purchase service is a letdown. Customer care should not be a one-way street. #KiaService #CustomerSupport

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@KiaInd Disappointed with Kia's service in Bengaluru. Multiple calls, zero responses from the service center. Their sales team was proactive, but post-purchase service is a letdown. Customer care should not be a one-way street. #KiaService #CustomerSupport #Bengaluru

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@elonmusk Stop using X for political reasons.

[Rakshith Ponnappa Siragaje @rakshith_sp_]

Disheartened by @Agaro's practice of demanding review screenshots for extra warranty. @AmazonNews_IN @AmazonIN, this merits your attention. Promotes fake reviews and erodes trust.
#UnethicalPractice #ConsumerAlert

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@Airtel_Presence @Airtel_Presence Jaspreet, it was indeed a constructive conversation. I appreciate your prompt response. Im attaching the error screenshot as per your request. Thanks for being receptive. #CustomerService"

[Rakshith Ponnappa Siragaje @rakshith_sp_]

Utterly disappointed with @airtelindia @Airtel_Presence. Complaint No.31-4831468816997, 2 times, still can't use Netflix. Activated yet unreachable. Resolutions unattended, stuck in a 4-day loop. This is a failure! #AirtelService #CustomerServiceFail

[Rakshith Ponnappa Siragaje @rakshith_sp_]

@Airtel_Presence @Airtel_Presence Thanks, Jaspreet, for your response. My issue (Req No. 31-4831468816997) still needs resolution. I believe in Airtel's potential to provide exceptional service. Let's turn this around. Your swift action is anticipated and appreciated. #CustomerService