Ralf Graf

Passionate about designing great customer experiences and strengthening customer-centricity, Director digital CX @WOCAS, formerly ebay

[Ralf Graf @ralfgrafberlin]

Ich freue mich sehr auf einen intensiven Erfahrungsaustausch sowie spannende Gespräche und Diskussionen in der Schweiz. https://t.co/IQuwXJSCQT

[Ralf Graf @ralfgrafberlin]

Isn't listing to customers a prerequisite of costumer centricity? And why do we see so many companies stumbling? https://t.co/8VbQ3eXykC

[Ralf Graf @ralfgrafberlin]

Looking forward to talk about #DigitalTransformation of #CustomerService at University of Paderborn next Monday https://t.co/io7aQS4mZ1

[Ralf Graf @ralfgrafberlin]

Interessantes #Event in #Berlin: CCW 2016 - https://t.co/76sr64Z5Nw Meine Leidenschaft ist die Digitalisierung von Customer Service! Ich ...

[Ralf Graf @ralfgrafberlin]

Interessantes #Event in #Berlin: re:publica TEN - https://t.co/mj4dQ9HvBW Happy Anniversary! Ich gehe zur @republica TEN! Wer kommt mit? ...

[Ralf Graf @ralfgrafberlin]

Interessantes #Event online: Service immer und überall - https://t.co/ise2FpdHYQ Service Professionals müssen heute das gesamte end2end C...

[Ralf Graf @ralfgrafberlin]

Interessantes #Event in #Berlin: Customer Experience Mangement - Roundtable Berlin - http://t.co/U28I9yiAVj Looking forward to meet grea...

[Ralf Graf @ralfgrafberlin]

Interessantes #Event in #Neu-Isenburg / Frankfurt: E-Commerce b2c Executive Circle - http://t.co/m04GUgRGrT In meinem Vortrag über die Z...

[Ralf Graf @ralfgrafberlin]

Great discussions about next gen and digital Customer Service here at Customer Interaction Executive Circle 2015 http://t.co/JwjxjK9kvM

[Ralf Graf @ralfgrafberlin]

@TEDxBerlin1 So much great food for thougth about #exponentialchange. Looking forward for this afternoons 2nd part.

[Ralf Graf @ralfgrafberlin]

I’m going to #TEDxBerlin "xponential change"! Looking forward for new input on digital transformation. Who’s joining? http://t.co/ItcKJqU3Cq

[Ralf Graf @ralfgrafberlin]

Visited school of design thinking in Potsdam http://t.co/BehlWJVJlu. Amazed by diversity of addressed problems and passion of students.

[Ralf Graf @ralfgrafberlin]

Looking forward to share & discuss my Service Automation experiences at Connected Customers conference, 22/6, nd http://t.co/lHegSmM4gZ

[Ralf Graf @ralfgrafberlin]

Great article: "Customers Don't Want to Contact You. They Have To." on @LinkedIn https://t.co/j1o443zcHT

[Ralf Graf @ralfgrafberlin]

RT @kuebra: "Nach dem Betreuungsgeld der nächste Coup" - Großartig! via @spdbt http://t.co/XijXYhPx

[WELT @welt]

How People Look at Your Facebook Profile http://t.co/ea0yZNoB #eyetracking #heatmap

[Ralf Graf @ralfgrafberlin]

RT @VentureBeat: Zuckerberg announces "Timeline" at F8 http://ow.ly/6C2Je by @jolieodell

[Ralf Graf @ralfgrafberlin]

@twelpforce Bought a Nitendo 3DS last week at BestBuy in SaltLake. Back in Germany I am wondering if I can use it for German nitendo games

[Ralf Graf @ralfgrafberlin]

http://t.co/cIobTZIq

[Ralf Graf @ralfgrafberlin]

RT @jack_finlay: 44% prefer email for customer service: survey http://t.co/Q36mVZy3 via @Econsultancy