@LGIndia Another PR script while my defective refrigerator is leaking.
1 month of product failure, 15 days of MD's silence, and your local team is now ignoring internal escalations from your own Director.
You leave me no choice but formal legal escalation. RNA260819015352 @consaff
Day 10 of absolute silence from @LGIndia executive leadership. MD and VP ignore direct emails while their social media desk drops empty PR scripts.
RNA260819015352 is abandoned.
I demand a 100% refund. Stop ignoring an active physical liability. @jagograhakjago@consaff
@LGIndia "Shortly" expired 48 hours ago. Zero calls. Zero emails. Zero action from management. The physical hazard is still on my floor. Stop the PR scripts and process the refund today. @jagograhakjago
@LGIndia@MAYURUDEWAL You used this exact script 72 hours ago. Zero calls. Zero emails. Zero action. The physical hazard remains on my floor. Stop the PR platitudes and provide the refund transaction timeline today. @jagograhakjago
@MAYURUDEWAL@LGIndia Same situation. Almost a month for a critical household unit: refrigerator. 3 @LGIndia fridges dead in 2 months.
No response after ~1 month even after 4 emails to the MD and senior management.
https://t.co/FyNLZ9ogGO
@LGIndia 3 defective refrigerators in 2 months from @LGIndia. The latest unit is dead (>20°C) and actively leaking water across the floor, creating a severe slipping hazard for my senior citizens.
Food ruined, and total silence from LG leadership!
@nightdrivewitu@LGIndia Absolutely! The case is reaching 1 month now. It was "escalated" many weeks ago to the "Technical Team" Radio silence thereafter! @LGIndia
@LGIndia Ticket RNA260819015352. The Goa regional service team has vanished. The MD and VP of Customer Service are ignoring direct emails with photo evidence of the physical hazard. I am done with replacements. I demand a 100% refund immediately. @jagograhakjago@consaff
@LGIndia 3 defective refrigerators in 2 months from @LGIndia. The latest unit is dead (>20°C) and actively leaking water across the floor, creating a severe slipping hazard for my senior citizens.
Food ruined, and total silence from LG leadership!