My birthday holiday was a disaster. Formal complaint was made 15/11/21 have chased several times being given new times frames each time for a response. We are 65 days later, and now told to email which will take at least another 28days. Really disappointing @TUIUK
@TUIUK Hi Kiefer,
I have had a response which quite frankly is offensive and is trying to blame me as a customer for @TUIUK lack of customer service. I will be responding to ticket 7514750 as soon as possible. Would appreciate if it can be picked up urgently.
When your car breaks down opposite the garage it was purchased from, in an unsafe place, in the peeing rain, your a lone female surely when you go over to ask for some help they would help..... not in my case @MercedesBenz#mercedesbenzgatwick#areyouevenhuman
Wonderful customer service @tastecard....genuine mistake after an amendment to card T&C my card was automatically renewed but they still allowed a new purchase (Christmas gift)under the same info was purchased using the same card by the same person, won’t allow a refund!!