Ranjit Mohan

Anyone who has grown mentally, physically or spiritually knows that growth is not found in comfort.

[Ranjit Mohan @ranjit_mohan]

Requesting immediate review and accountability from regulators and PSU oversight bodies:
@IRDAI_Official @DFS_India
@CGDA_Gol
@MoF_Gol
#CustomerServiceFailure #Insurancelndia
#ClaimConcerns #PSUAccountability #NewIndiaAssurance #ConsumerRights

[Ranjit Mohan @ranjit_mohan]

🚨 Severe pre-sales service failure by @newindiaassure 🚨

Attempted to get a motor insurance quote via their official WhatsApp “Live Agent” channel. After navigating multiple chatbot loops and finally reaching an agent,

[Ranjit Mohan @ranjit_mohan]

A serious concern arises:
! If this is the pre-sales experience, what can a customer expect during a claim?
! Will claimants face the same loops, delays, and non-answers?

[Ranjit Mohan @ranjit_mohan]

If this is the pre-sales experience, it raises a serious concern:
❗ What happens during a claim?
❗ Will customers be redirected endlessly again?

A PSU insurer cannot function with such poor accountability and zero ownership.

[Ranjit Mohan @ranjit_mohan]

This means:
• No quote for comparison
• No transparency before buying
• Repeated redirection to the same link that already failed
• Live agent with no authority or system access

This is not support — it’s a dead end. Completely wastes customer time.

[Ranjit Mohan @ranjit_mohan]

@ElonMuskNews47 25

[Ranjit Mohan @ranjit_mohan]

@HSBC_IN I have again reached you and submitted the complaint on the shared link. Let me see how the issue is getting resolved.

Again not received any mail or message confirmation.

[Ranjit Mohan @ranjit_mohan]

Applied for an @HSBC_IN credit card on 06/09/25. The application got stuck midway, tried multiple times to reinitiate but nothing worked. Called customer service 3 times – every time told “Sales team will revert in 48 hrs”. 👎
@HSBC @HSBC_UK @HelpHSBC
#HSBC #CustomerServiceFail

[Ranjit Mohan @ranjit_mohan]

If this is the pre-sales experience, what should I expect from @HSBC_IN post-sales service? Truly pathetic & worrying. Customers deserve better accountability. @HSBC_Help – do you really care about your customers?
#HSBC #CustomerExperience #CreditCardApplication #PatheticService

[Ranjit Mohan @ranjit_mohan]

Every time I asked for a service request no., CS denied saying there is none. Instead, they just kept saying “priority changed to High”. It’s been almost a week now – no call, no email, no resolution. 🚫📞📧
@HSBC_IN this is unacceptable.
#PatheticService #HSBCIndia

[Ranjit Mohan @ranjit_mohan]

@flipkartsupport Customer Service called. No resolution. Same answer: "Operational issue, wait for 72 hrs." My question: What if the product isn't delivered? No answer, no solution. Long wait since Oct 5. Almost 30 days, 2 orders initiated, no resolution, no hope. @Flipka @flipkartsupport

[Ranjit Mohan @ranjit_mohan]

My previous post detailed my frustrating experience with @Flipkart's abysmal customer service. An order placed on Oct 5th was cancelled on Oct 19th without any notification or explanation.

[Ranjit Mohan @ranjit_mohan]

No communication from Flipkart—no updates, no tracking info, no phone call, and no response. The lack of a direct customer service number is unacceptable. #CustomerServiceNightmare #FalsePromises #DisappointedCustomer #PoorService #NeverAgain

[Ranjit Mohan @ranjit_mohan]

Numerous attempts to resolve it via their unhelpful chat function were met with false promises and no resolution

The situation has worsened. I placed a second order, hoping to resolve the initial problem, but it too has failed to be delivered.

[Ranjit Mohan @ranjit_mohan]

@flipkartsupport Thanks for your concern, Flipkart. But worrying about my privacy now, after all the broken promises and lack of transparency, is quite funny. I'm perfectly fine with the risk if it means exposing how poorly you’re handling things. The only risk here is your customer service!

[Ranjit Mohan @ranjit_mohan]

Hey @Flipkart @FlipkartSupport, this is beyond frustrating. I ordered grease on Oct 5th and without any notice, you cancelled it on Oct 19th. Tried to contact customer service but there’s no direct number available. False promises to reinitiate shipment, still unresolved

[Ranjit Mohan @ranjit_mohan]

@flipkartsupport This your response in private chat.

#FlipkartFail #CustomerServiceNightmare

[Ranjit Mohan @ranjit_mohan]

@flipkartsupport Thanks for your concern, but I won’t delete my post until there's a resolution. The private chat response took a week, and I received my first call from your team on the 19th—12 days after placing the order and after it was cancelled. Please address this issue promptly. 🚫📦👎