Sumeet Ranka

Just being me :)

[Sumeet Ranka @ranka47]

@EurekaforbesIN Are you taking a look? I will treat this as official complaint. Your customer agents are not entertaining and asking me to pay in whole and not acknowledging that this is your technician’s fault.

[Sumeet Ranka @ranka47]

@EurekaforbesIN your technician comes in breaks the system while servicing and now TDS is 250+ and your customer agent is asking to pay again for service request and any damaged parts. What kind of policy is this?
If we don’t buy AMC is this how you force customers to pay?

[Shopify Engineering @ShopifyEng]

Shopify's LLMs beat frontier models on a range of tasks at a fraction of the cost. The reason: we put systems in place that enable them to improve themselves, learning from a range of commerce tasks every day.

We're presenting our Model Optimization Flywheel at @ICMLconf: a continuous pipeline that turns Shopify's product expertise into robust evals, mines low-scoring conversations, critiques them, repairs them, and feeds them back into the model. Then we compress the prompts without losing quality, so we can make it faster and cheaper.

We present an example of the flywheel working at scale: our GraphQL agent. Serving cost dropped from $27M to $1M annualized (−96%). We compressed our system prompt 4× and still beat frontier models on quality.

@Drewch and @cmazzaanthony will share concrete recipes, quality-cost-latency trade-offs, and a blueprint you can actually build from.

📅 Monday, July 6 · 11:30am–12:30pm KST
📍 COEX, Hall D1

Link in thread. 👇

[Sumeet Ranka @ranka47]

CN Tower is beautiful in every season, each time of the day and from any angle. Even its reflection is magnificent.
50th Anniversary of this amazing feat.

[tobi lutke @tobi]

Happy 50th birthday CN Tower.

The tower that made Toronto. The greatest monument to Canadian ambition.

[Nirupama Menon Rao 🇮🇳 @NMenonRao]

The discussion sparked by a recent statement on Passport Seva Divas has generated more heat than light.

The Ministry of External Affairs stated that a passport is a travel document, not a document of citizenship. Legally, that is correct. A passport is issued under the Passports Act, while citizenship is governed by the Citizenship Act, 1955. One law regulates the document; the other regulates the legal status.

But law and public understanding are not always the same.

For most Indians, the passport is the most authoritative document the Republic issues. It bears the name of the Republic of India, carries the holder’s identity, and is accepted around the world because foreign governments trust that India has verified the bearer’s nationality before issuing it. It is therefore entirely understandable that many people asked: if a passport is not proof of citizenship, then what is?

The answer requires some nuance.

A passport does not create citizenship. Nor is it the legal instrument that finally determines citizenship if that status is challenged before a court. Like many democracies, India distinguishes between citizenship law and passport law. In rare cases involving fraud, disputed parentage or illegal acquisition, citizenship may have to be established through the provisions of the Citizenship Act and supporting evidence. That is why a passport is not regarded in law as conclusive proof in every conceivable circumstance.

But that should not be confused with its practical significance.

A passport is issued only after the Government has satisfied itself that the applicant is entitled to one. In everyday life, and in international travel, it is the strongest evidence of Indian nationality that most citizens will ever possess. Nothing said by the MEA changes that. No immigration officer abroad will suddenly regard an Indian passport with suspicion because of a legal clarification made in New Delhi.

The episode does, however, remind us of a larger challenge.

India’s systems of civil registration developed unevenly over many decades. Millions of older Indians were born when birth registration was incomplete. Names were recorded differently across school certificates, land records and electoral rolls. The painful experience of the Assam NRC showed how documentary inconsistencies can create profound hardship when citizenship itself becomes the subject of legal scrutiny.

The lesson, therefore, is not that passports have somehow lost their value. It is that India needs stronger and more comprehensive civil registration, universal birth registration and reliable archival records so that citizenship can never become hostage to missing or inconsistent paperwork.

Sometimes a legally precise statement can create unnecessary public anxiety if it is not accompanied by explanation. A better way of putting it might have been this:

A passport is issued only after the Government has verified that the applicant is an Indian citizen. While citizenship itself is governed by the Citizenship Act, the passport remains the Republic’s most trusted document for international travel and, in ordinary life, the clearest evidence of Indian nationality.

That is both legally accurate and reassuring. The law need not be diluted, but neither should public confidence in one of the Republic’s most important documents.

To distil the argument:

A passport is issued because the Government has satisfied itself that you are an Indian citizen. It is therefore powerful evidence of citizenship in ordinary life and in international travel. But in a legal dispute over citizenship itself, the governing law remains the Citizenship Act, and a passport is not conclusive proof that overrides all other evidence

[tobi lutke @tobi]

This is so good. I gave my hermes a budget and now I’m getting ‘gifts’ in the mail. Highly recommended.

[Sumeet Ranka @ranka47]

@anjanaomkashyap and other similar “journalists” are indeed a disgrace. Whenever she comes on TV I change channels. @aajtak itself has a become a disgraceful zero ethics no utility and namesake media channel.
There is no honour in journalism because of such people at forefront.

[r @bekhayalime]

Purav Jha completely exposed Indian media and Anjana Om Modi Kashyap in his latest video

[Sumeet Ranka @ranka47]

This is an amazing big news that someone who led an Indian company is picked for leading a global brand.
Huge congrats to @kunalb11
All the Best! :)

[Kunal Shah @kunalb11]

It’s been a minute.

2015–2018
- Exited FreeCharge. Spent time learning and investing.
- Pondered about: Why can't trust be rewarded? Started with $1M of personal capital.
- Launched CRED to reward people for paying credit card bills on time.

2019–2025
- Built a system run by a team that values ownership, judgment, and craft.
- Grew from 0 to 17M members by aligning incentives with behaviour.
- Built several products during COVID lockdowns.
- Raised $900M+ from global investors. Did 4 ESOP buybacks.
- Made Indiranagar and IPL ads slightly more interesting.
- Received a full stack of regulatory licences.
- Lost 35 kilos.
- Scaled from 0 to ~$325M ( ~₹3,200 crore) in annual revenue across payments, lending, insurance, commerce, wealth, and credit cards.
2026
- First profitable quarter (yet occasionally asked what our business model is)
- Raised another $900M from Meta in primary and secondary capital.
- Announcing our 5th ESOP buyback.

Today

CRED is ready for its next phase. I am stepping back and @miten steps in as interim CEO, partnered with an incredibly talented team. He has been heading strategy and finance and suffering me since 2020. I’m stepping away from the operating role and will continue as a shareholder. My commitment doesn’t change. Just the role.

Extremely grateful to our members, partners, regulators, and investors who made this possible. And to our board, Shailendra, Micky, Saurabh for their extraordinary conviction.

Team CRED, I’ll still expect you to be a 10x version of yourselves.

As for me, I’ll be joining Meta to lead WhatsApp globally.

Meta comes in as a minority investor in CRED. No access to member data.

While it’s come very far, the delta between WhatsApp today and its full potential is massive. I look forward to working with Mark, Chris, and the leadership across Meta for the next step in WhatsApp’s journey. Will, thank you for scaling something the world relies on quietly, and for making this transition smooth.

Onwards.

[ANI @ANI]

After arriving at Delhi Airport at 1:15 PM today, Prime Minister Narendra Modi chose to wait at the airport instead of heading directly to his residence.

With the NEET examination was scheduled to begin at 2 PM, he delayed his departure to ensure students faced no inconvenience in reaching their examination centres and that traffic movement remained smooth: Sources

[Andrew McNamara @Drewch]

This is such a huge unlock for Sidekick and our app partners! Been a long requested feature and I think we've nailed it. App developers augmenting Sidekick is amazing!

[tobi lutke @tobi]

Productivity unlock: Le Mans and the new Edition in the same week.

Dropping now: The Everywhere Edition. 150+ updates.

Highlights in 🧵

[Harley Finkelstein @harleyf]

We just dropped the Spring ’26 Edition. 150+ updates. One theme.

Commerce, Everywhere.

[Sumeet Ranka @ranka47]

@airindia @AirIndia_News a good move to start with basic fare with no meal. Strongly recommend to start with lite fare where only 7 kg cabin is allowed.

[Air India Newsroom @AirIndia_News]

❌ No, we’re not removing meals.
✅ We’re adding choice.

Introducing our new ‘Basic’ fare family (being trialled on select domestic routes) - an optional, lower price point for Economy Class travellers who may not need all bundled services.

Want meals included? Our Value, Classic, and Flex fare families continue as always.

It’s about giving travellers the freedom to choose how they fly.

Read more here: https://t.co/Qqpv3HBEl9

[Satya Nadella @satyanadella]

https://t.co/vLmiBKTtX3

[tobi lutke @tobi]

Let’s go

[tobi lutke @tobi]

Shopify launched to the public 20 years ago today

[Farhan Thawar @fnthawar]

Every hero needs a sidekick

[Allie @ ICML Seoul 🇰🇷 @alspee]

SimGym is one of the coolest things we’re doing @shopify 🤖🛍️

@Drewch + @aaronglazer = dream team 😤

[tobi lutke @tobi]

a common joke around the Shopify office is that Sydney never died, just went to business school and become sidekick

[Sumeet Ranka @ranka47]

@tobi Valid for manager’s feedback too. I have seen very few managers give honest constructive feedback.
Many times they highlight good stuff and say “keep doing and you will grow”. I always wait for the learning part but they are uncomfortable or feel unkind to share that.