Parag Rastogi

Healthy and resilient built environment for a better future with data and intelligent analysis. Science and facts. Keeping it together and getting on with it.

[Prashant Das, PhD @prashantdas]

Join us in this talk on #RealEstate , #ESG and #FinancialPerformance.

Register through the link.

#GRESB #ClimateChange #PWC #Sustainability #greenbuilding

[Councillor Kirsten Robb @krobbGreen]

Sign here to say you want better buses in public ownership. https://t.co/O7slfExOuV

[Parag Rastogi @RastoPar]

@ACHelpTeam Update: @Hyundai_UK exec team got in touch and arranged a hire vehicle. Still a ways to go before our car is repaired but at least we have an alternate in the meantime!

[Parag Rastogi @RastoPar]

Another, somewhat snarky, email from the local @ArnoldClark insinuating that there’s no point going to @ACHelpTeam since they already said they won’t help. More of the same cracking language: “can’t help because policy”, “go ask @Hyundai_UK_PR”, etc.

[Parag Rastogi @RastoPar]

@ArnoldClark @ACHelpTeam I guess it's another 3 days with an expensive lawn ornament deprecating in a forecourt in Paisley, designed and serviced by the unhelpful folks @Hyundai_Global @Hyundai_UK @Hyundai_UK_PR

[Parag Rastogi @RastoPar]

Now that we’ve followed your “procedure” designed to delay and obfuscate until a customer gives up @ACHelpTeam, will you finally take action to help or do you have other procedures to hide behind?

[Parag Rastogi @RastoPar]

Is bingeing on shows co-hosted by @RottenInDenmark considered a fad diet @yrfatfriend or a lazy article that shouldn’t have been made into a book @The_Law_Boy? We need a crossover episode on diet books that are also reducing our minds to mush and not just our bowels.

[Parag Rastogi @RastoPar]

@ArnoldClark @ACHelpTeam I guess it's another 3 days with an expensive lawn ornament deprecating in a forecourt in Paisley, designed and serviced by the unhelpful folks @Hyundai_Global @Hyundai_UK @Hyundai_UK_PR

[Parag Rastogi @RastoPar]

@Hyundai_UK - have you entirely given up on service in Scotland? I have an undrivable Ioniq with a suspected fault sitting in a dealer's lot with a projected date for *first* inspection of 11 March! What am I supposed to do for two months without a car? @Hyundai_Global

[Parag Rastogi @RastoPar]

@ArnoldClark @ACHelpTeam I said the branch already told me they won't help and I've been waiting 3 w. Nevermind, they must follow procedure regardless of the inconvenience it causes the customer. I wonder what miracles the @ACHelpTeam thinks they can make, given the branch has flatout refused to help?

[Parag Rastogi @RastoPar]

@Hyundai_UK @Hyundai_Global Your colleagues refer me to the dealer @ArnoldClark , who refers me back to you @Hyundai_UK. Nice game of pass the parcel while I am the schmuck without a car.

[Parag Rastogi @RastoPar]

@Hyundai_UK @Hyundai_Global Hi Jess. No point asking me to DM you in a public post. I get you're attempting to solve this in public with the same message you've posted thrice above, but your colleagues have already told me they *will not* do anything in this matter.

[Parag Rastogi @RastoPar]

I'm especially peeved by how everyone "can't" help - mate these aren't physical laws I'm asking you violate, they're policies you wrote that need to acknowledge the reality of your poor service provision and preparation. #CustomerServiceFail

[Parag Rastogi @RastoPar]

@Hyundai_UK have decided they're not going to help. @Hyundai_Global - how are things looking at your end? Is your service this terrible everywhere?

[Parag Rastogi @RastoPar]

@thevirdas @KLM This is almost exactly what happened to me in the winter of 2007 in ORD! 18 year old me was terrified and @klm staff were singularly unhelpful to the point of threatening. They even said: your printout doesn’t mean anything - your ticket is different in our system so f*** off…

[arbnco @arbnco]

Dive into data estimation for GRESB & decarbonisation planning with @RastoPar's latest article. Debunking myths & highlighting robust data's role in decision-making. Discover insights for your sustainability journey: https://t.co/xpUNxAcKUk #GRESB #Sustainable #DataEstimation

[Parag Rastogi @RastoPar]

No filtered water bottles on offer so had to try the tap, the taste of which was less than ideal 🤢. Why no filtered tap water options @virginhotels ? Bottled water as the only option is bad enough but bottles shipped in from thousands of miles away feels egregious.

[Parag Rastogi @RastoPar]

Just spent a few nights at the chic @virginhotelschi. Great stay, staff, food, and access to downtown. Only jarring note was to find that the only water available in the room was in plastic bottles shipped in from Europe (Toscana/San Pellegrino). #waste