@Wise Your DM says 3-5 business days. It's been 3 weeks in my case and still ongoing for a LARGE AMOUNT! No wrongdoing has been identified. Your own refund timelines have passed, you require nothing from me, and you refuse to give a payment date!
@Wise closed my personal account on 15 July and still controls my funds. Wise confirms it requires nothing further from me but provides no transfer date. Its app said “fully refunded”; emails then said transfer “initiated” and “sent”; the transfer appears suspended.
@Wise@Wise has identified no wrongdoing to me, confirms nothing further is required from me, and provides no payment date. It's been 3 weeks! Complaints are now filed with Ombudsfin, Finantsinspektsioon and the National Bank of Belgium. I need my funds returned immediately.