Hi @JioCare,
I recharged ₹77 on +918839xxxxx5 after seeing live match banners/schedules on Sony liv/Sports via @JioTV.
Post-recharge, it shows "Unavailable due to digital rights restrictions". Displaying promotional banners for blacked-out content is Requesting a full refund.
I hve made up my mind that I will not purchase anything Flipkart again. I would rather take an @amazon@amazonIN Prime membership and shift my online shopping there. If this is how a Black member is treated, I seriously question what level of service an ordinary cstomr can expect
This experience has completely changed my perception of Flipkart. What should have been a simple and genuine refund has turned into unnecessary frustration and mental stress.
I am a Flipkart Black member who paid for a premium membership expecting better service and support, yet I have struggled even to get a genuine refund resolved.
This experience has completely destroyed my trust in Flipkart.
@Flipkart@flipkartsupport I am not asking for a favour. I am asking for a legitimate refund for my order. Please stop sending generic assurances and actually resolve the issue.
@flipkart, tell me clearly: when will my refund be processed?
@flipkart@flipkartsupport How long is a customer supposed to wait for a genuine refund?
Your customer support system has become extremely frustrating. Getting a call connected to customer care itself is difficult.
@Flipkart@flipkartsupport I raised the issue on X and was asked to DM. I provided all the details in DM, but the only response I received was: “We understand your concern and will resolve it.”
But when? No clear timeline, no proper resolution, and no accountability.
@Flipkart@flipkartsupport@Cyberdost Protecting customer data should be your priority. Expecting an urgent response from Flipkart's Fraud & Security Team.
⚠️ URGENT ATTENTION & FRAUD ALERT ⚠️
@Flipkart@FlipkartSupport@Cyberdost
I posted a complaint on X regarding my refund, after which I received a fake support call from +91 91424 31319.
@Flipkart@flipkartsupport@Cyberdost * How did an unauthorized person get my exact order details immediately after my tweet?
* Immediate investigation into this DATA LEAK & full cooperation with Cyber Crime authorities.
* Fast-track resolution of my genuine return/refund request.
@Flipkart What is the point of paying for a premium membership if members cannot even reach customer support when they need help? Please look into this and provide a proper resolution. #Flipkart#CustomerService#CustomerServiceFail
@flipkart I ordered 1 kg makhanas (4 packets of 250g). I opened only one packet to check the quality and found it much below expectations. The remaining 3 packets were completely unopened, yet my return/refund request has been cancelled.
@Flipkart@flipkart I am a Black member and paid ₹1,000 for the membership with the promise of better facilities and priority services. However, getting through your call centre has become almost impossible. Even for a genuine return/refund issue, I am unable to get proper assistance.
Flipkart ka search system seriously disappoint kar raha hai.
Main kuch time se notice kar raha hoon ki jab bhi koi product search karta hoon, to relevant ya branded items ke bajay low-quality aur unknown sellers ke products top par dikhte hain.
Sabse surprising baat ye hai ki main Flipkart ka Black member hoon, fir bhi aisa experience mil raha hai. Customer support se baat karne par pata chala ki sellers apne products push karte hain — lekin is process me customer hi compromise kar raha hai.