Adrija Roy Chowdhury

[Adrija Roy Chowdhury @rcadrija]

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[Adrija Roy Chowdhury @rcadrija]

@letsblinkit @zomatocare @deepigoyal I’ve always been a loyal Blinkit customer, I regularly order everything from groceries to even jewellery. But today, I’m extremely disappointed. Out of ~40 prepaid items in my monthly grocery order, around 15+ items were not delivered.

[Adrija Roy Chowdhury @rcadrija]

@letsblinkit @zomato @deepigoyal @zomatocare So please ensure that Soumen is incentivised properly and his strict action is taken against his manager who is incapable of guiding Soumen who is a new joinee at @letsblinkit @zomatocare @deepigoyal

[Adrija Roy Chowdhury @rcadrija]

@letsblinkit @zomato @deepigoyal @zomatocare Soumen's manager seem to be a really disappointing and rude man and you need to take actions against him. Soumen's manager refused to speak to me when I was trying to understand why the products were not delivered.

[Adrija Roy Chowdhury @rcadrija]

@zomatocare @zomato No update yet?

[Adrija Roy Chowdhury @rcadrija]

@zomatocare @zomato I had ordered from Tibetan Delight as you can see in your system. The delivery partner, without calling me, has delivered a wrong order. The name on my order was not even my name. When I called him to ask, he denied that he has given me the wrong order.

[Adrija Roy Chowdhury @rcadrija]

@zomatocare What is the ETA? @zomatocare @zomato

[Adrija Roy Chowdhury @rcadrija]

@zomatocare Any update @zomatocare @zomato

[Adrija Roy Chowdhury @rcadrija]

That's my invoice

[Adrija Roy Chowdhury @rcadrija]

That's the order I have received. It's a completely wrong order. Moreover the delivery partner was extremely rude and never even once accepted the fact that he has delivered a wrong order.

[Adrija Roy Chowdhury @rcadrija]

Placed an order of 1700 not for this kind of an experience. The attached screenshot shows the last messages from the customer support. Same messages again. I need to cancel my order and get an immediate refund @MyNykaa

[Adrija Roy Chowdhury @rcadrija]

@MyNykaa I have been a regular user of the platform and I'm quite fond of it but one experience has made me lost all faith in it. I ordered some items from the Nykaa app. Order id: NYK-279955177-7464240. Screenshots of my order attached. Was supposed to get the items within 2 hrs

[Adrija Roy Chowdhury @rcadrija]

It has been 24 hours and I haven't received my orders. The app says that the delivery has failed but I have not received calls from any delivery agent for this order. Customer support is of no help. Same reply through a bot is being sent to me. Attached screen recording @MyNykaa