Harsh Kumar

Founder @BluebeeDigital · Building systems for Instagram & YouTube growth · Known online as realharshkumar

[Harsh Kumar @realharshkumar]

Known online as @realharshkumar.
Founder @BluebeeDigital.
I build repeatable systems for Instagram & YouTube growth.

Not harsh. Just real.
Just Google: realharshkumar.

[Harsh Kumar @realharshkumar]

Only con: the representative may come with quite the tone. 😭

I literally said, “This isn’t a way to talk to a customer. I know slang too.”

Her response? “Okay, do it. I’ll record it and complain.”

Jio finally gave me a human to talk to and immediately threatened to report me.

[Harsh Kumar @realharshkumar]

I finally discovered Jio’s premium customer support plan.

It’s called “Don’t Pay Your Bill.”

Benefits include:
• Real human interaction
• Direct phone calls
• Regular follow-ups
• Extremely motivated representatives

@JioCare @reliancejio

[Harsh Kumar @realharshkumar]

New achievement unlocked:

Speak to a real human at Jio Customer Care 🏆

Requirements:
❌ Have an internet problem
❌ Need technical support
❌ File a complaint
✅ Don’t pay the bill

@reliancejio @JioCare

[Harsh Kumar @realharshkumar]

Jio AirFiber customer support is actually revolutionary.

When you need support: 🤖
When Jio needs payment: 👨‍💼📞

Apparently humans at Jio only spawn when a bill is overdue. 😭

@JioCare @reliancejio

[Harsh Kumar @realharshkumar]

Maybe customer support should work both ways?

[Harsh Kumar @realharshkumar]

Funny how @reliancejio customer support works.

When your Jio AirFiber has connectivity issues and you need them, you get pushed to an AI assistant with seemingly no easy way to reach a human.

[Harsh Kumar @realharshkumar]

Stop paying because the service isn’t working? Suddenly humans know exactly how to find your number and they’ll call you asking for money, sometimes with quite the tone.

So apparently:
Customer needs Jio → Talk to AI.
Jio needs customer’s money → Human calls immediately.

[Harsh Kumar @realharshkumar]

@Mahindra_Auto

[Harsh Kumar @realharshkumar]

It was (and still is) a dream car for many of us.

With respect.

[Harsh Kumar @realharshkumar]

The car is phenomenal mechanically, no doubt. But the 700’s front design was leagues ahead even today, few cars look that good.

Please consider a customer survey or rethink the headlights/front fascia.
Same interiors, same tech just bring back that soul.

[Harsh Kumar @realharshkumar]

@anandmahindra Sir, not asking for much just a humble request.
The original XUV700 design was iconic. Aggressive, bold, unforgettable.

The new 7XO facelift honestly feels like a downgrade too soft, too EV-ish, lacking the character Mahindra stood for.

[Harsh Kumar @realharshkumar]

@ShiprocketCare

[Harsh Kumar @realharshkumar]

If I’ve already prepaid for an order, that means I WANT that order. Missing your call doesn’t give you the right to talk to me like shit. Respect goes both ways.

[Harsh Kumar @realharshkumar]

Your company doesn’t share proper delivery times. Calls come from random numbers, not branded ones. How do I know it’s “important”? Fix your system.
Don’t dump blame on customers when the fault is on YOUR end.

[Harsh Kumar @realharshkumar]

@JioCare Funny how you say my issue is “resolved from backend” while I’m still here tweeting and wasting my time. Nothing is fixed, N-O-T-H-I-N-G. Thanks for letting me know this, @JioCare

[Harsh Kumar @realharshkumar]

@JioCare I complained multiple times, got service request IDs, and every time you marked my issue as “resolved” without a single visit, call, or fix. Nothing was done. I’m officially done with @reliancejio AirFiber. You lost me as a customer.

[Harsh Kumar @realharshkumar]

@JioCare Finally, someone from the team who actually used their brain. Respect to you, Shubhangi 🙏. Wish Jio support had more people like this instead of endless copy-paste replies.

[Harsh Kumar @realharshkumar]

Here we go again @JioCare @reliancejio 🤣

[Harsh Kumar @realharshkumar]

Same reply again, copy-pasted. At this point, even a basic AI would recognize I’ve already followed these steps and escalate. But here I am stuck in a monopoly/duopoly where customer support = Ctrl+C, Ctrl+V. 🤷🏻‍♂️ @JioCare @reliancejio @TRAI @DoT_India @Officejmscindia @JM_Scindia

[Harsh Kumar @realharshkumar]

Same reply again, copy-pasted. At this point, even a basic AI would recognize I’ve already followed these steps and escalate. But here I am stuck in a monopoly/duopoly where customer support = Ctrl+C, Ctrl+V. 🤷🏻‍♂️ @JioCare @reliancejio @TRAI @DoT_India @Officejmscindia @JM_Scindia