Bobbi Nance

I help parks & rec increase their impact by using data & trends to solve big problems, improve customer experience, and maximize messages | go outside and play!

[Bobbi Nance @recresults]

After a week of getting inspired, reconnecting, and learning from #parksandrec professionals from around the world, ready to kick off the last day of sessions at @NRPA_news by showing how Reddit, personality quizzes, other tools can give you new insights into your customers!

[Bobbi Nance @recresults]

strategy w/ scented markers….I can’t think of a more concise description of the way I work than this

[Bobbi Nance @recresults]

@AES_Consult So many post-its moved to the “Done” column today!

[Bobbi Nance @recresults]

Good to be back and connecting in person at #NRPAConference2021 Sharing an insider’s view into looking at your customer data in new ways - everything from redefining how you look at loyalty to why your cross-promotion strategies need to change.

[Bobbi Nance @recresults]

@ghostofliteracy If you feel the need to have a way to get your thoughts out, try a con/con list instead. The cons of going for it and the cons of staying the same. Lean into that jaded feeling and compare the two options on equal playing fields.

[Bobbi Nance @recresults]

I know that the past year has been all about the move to virtual, but I am so excited for my new tools and workshops for in-person events, like this one that’s all about exploring the inevitable ups and downs of failure when trying something new. #learnthroughplay

[Bobbi Nance @recresults]

This is great news on so many levels.

[Deb Haaland @DebHaalandNM]

A voice like mine has never been a Cabinet secretary or at the head of the Department of Interior.

Growing up in my mother’s Pueblo household made me fierce. I’ll be fierce for all of us, our planet, and all of our protected land.

I am honored and ready to serve.

[Bobbi Nance @recresults]

Last chance to register for my next webinar! We’ll be talking about how to push through failure - both the anxiety of what might happen, and the reality of what can happen when you push your boundaries. Hosted by @FRPA_ but open to everyone at https://t.co/X1xrP9p2P6

[Bobbi Nance @recresults]

@bo_bohannon @NRPA_news Thanks so much!

[Bobbi Nance @recresults]

Just wrapped my session at #NRPAVirtual on creating great customer experiences where we covered all kinds of questions we should ask to evaluate our services, but don’t. My personal favorite: “How hard is it to be your customer?”

[Bobbi Nance @recresults]

@CityParksAll @MeagElliott @mitchell_silver @jayneburghparks This was such a fantastic session! Lots of info and inspiration packed into just one hour.

[Bobbi Nance @recresults]

@getomnify @NRPA_news That’s one of my favorite takeaways! Such a light bulb moment.

[Omnify, Inc @getomnify]

Bobbi Nance (President, Recreation Results LLC) has a wonderful perspective on creating improved experiences for customers. Takeaway-You can provide great customer service while still creating a poor customer experience #LargerPicture #CustomerExperience #NRPAVirtual @NRPA_news

[Bobbi Nance @recresults]

RIP RBG

[Bobbi Nance @recresults]

@evergreendata Yay! Congratulations!

[Bobbi Nance @recresults]

@srdahlin Only three? That seems like a win to me!

[Bobbi Nance @recresults]

@kowyatt @sjharkins @jordanrhillman @RealMaggieJones @HeyJackieO @AmandaDaflos @OHJenniferTeal @JuliaTNCG @TheBaconDiaries @shannahhayley @WhatUpSanRafael @ReynoldsDoGood @Alma_LBC @cassiejoaz @ayshmonroe @laceybeaty @MeredithTrimble This list is full of amazing women doing amazing things starting with the person who created it; really honored to know some of you, hope to meet the rest of you some day!

[Bobbi Nance @recresults]

@Bowers_Shelby_ You all were a great group to spend two days with!

[Bobbi Nance @recresults]

@kowyatt @trello My favorite is my “things to read someday” list, which I have automated to assign me 1 random thing on my list to read each week. And when I’m stuck somewhere where I can’t (or mentally just can’t) get actual work done, that list is my favorite form of productive procrastination

[Bobbi Nance @recresults]

@kowyatt Learning @trello automations and add-ins was really helpful for me. Now I don’t keep emails in my inbox as a running to do list or reading list (click a button to convert them to cards where they get automatically sorted, and if I want, added as a task scheduled on my calendar)