Redbox Care

Official customer care for @redbox!

[Redbox Care @redboxcare]

While we are still unable to respond to messages via our social media channels at this time, we're here to help!

Please refer to our Help Center for guidance - https://t.co/JnK5tOjGxu. If you need additional assistance, send us an email to [email protected].

[Redbox Care @redboxcare]

@buffaloclancox1 please contact us at 1.866.REDBOX.3 where our Customer Care team will be able to further assist!

[Redbox Care @redboxcare]

At this time, we are unable to respond to messages via our social media channels.

If you need assistance, please refer to our Help Center for guidance or reach out via phone at 1.866.REDBOX.3 where our Customer Care team is available 7 days a week, from 8 AM – 12AM CT.

[Redbox Care @redboxcare]

@th3NiGhtHawk117 Send us a DM with the codes that you are having trouble redeeming along with the title of the movies that you were looking to rent so we can take a closer look into this.

[Redbox Care @redboxcare]

@UNAFRAIDnSTRONG We're sorry about this. Send us a DM with the email associated with your account so we can further assist you with this password reset.

[Redbox Care @redboxcare]

@RamentiVeritas At this time we don't have a release date for Spider-Man: Across the Spider-Verse. We'll be sure to share this request with the right teams here!

[Redbox Care @redboxcare]

@CoachJenkyns Be sure to check your email, sign up for our Text Club & app notifications as we regularly send out deals that are good at the Kiosk or On Demand. Check out what deals you can take advantage of today here: https://t.co/3IBw83DI3W

[Redbox Care @redboxcare]

@peteiii21 Hi Pedro! We're sorry about the lack of new releases at the Kiosk. Stay tuned to our social channels as we've got some exciting movies coming soon!

[Redbox Care @redboxcare]

@helloimmeghan Hi Meghan! We're sorry about the lack of new releases at the Kiosk. Stay tuned to our social channels as we've got some exciting movies coming soon!

[Redbox Care @redboxcare]

@TheGr8estJoeman Hi Joseph! We're sorry about the lack of new releases at the Kiosk. Stay tuned to our social channels as we've got some exciting movies coming soon!

[Redbox Care @redboxcare]

@thejaramatthews We're sorry to hear this. Send us a DM with the device you are using to stream along with the title of the movie that you are having this issue with so we can help troubleshoot this for you.

[Redbox Care @redboxcare]

@stevemigotti Hi Steve! We don't have a Kiosk date just yet! Stay tuned to our social channels for updates.

[Redbox Care @redboxcare]

@alex1061 Hi Alex! We're sorry about the lack of new releases at the Kiosk at this time. Stay tuned to our social channels as exciting new movies are coming soon!

[Redbox Care @redboxcare]

@mrnackstir Hey there! We'd like to take a look into this billing concern for you. Send us a DM so we can get started.

[Redbox Care @redboxcare]

@iluvpaws1 Hey there! We'd like to take a closer look into this. Send us a DM with the email associated with your account along with the charges that you are seeing so we get to the bottom of this billing concern for you.

[Redbox Care @redboxcare]

@stevemigotti Hi Steve! We're sorry about the lack of new releases at the Kiosk at this time. We'll be sure to share this feedback with the right teams here!

[Redbox Care @redboxcare]

@samstervj Hi Samantha! At this time, No Hard Feelings isn't available to rent. We'll be sure to share this feedback and request with the right teams here!

[Redbox Care @redboxcare]

@SteffaniWilley Hi Steffani! Points do expire but we always send emails beforehand with an option to extend them. For reference, your points will expire 12 months from the date of earning them or will expire after 6 months of account inactivity. Send us a DM so we can take a look into this.

[Redbox Care @redboxcare]

@StuntPanda Hey there! We're sorry to hear about this experience with us. Please send a DM with the email associated with your account along with the title of the movie you are having trouble with so we can take a closer look into this.

[Redbox Care @redboxcare]

@Loomis_says Hey there! We are updating our Kiosk network to better serve our customers nationwide and sorry that there aren't Kiosks in these zip codes at this time. If you are having trouble finding a Kiosk to rent at, send us a DM so we can help locate one for you!