@AvivaUK Hi Jake, thanks for the response, if you don't mind could you let me know how long Aviva have been aware of the issue, and have been trying to resolve this? The information would be helpful to us.
@AvivaUK Unbelievably poor service! My son has been trying to purchase an insurance policy and he keeps having a message on the payment page to contact the policy investigation team. He has tried several times over the last three days, two hours at a time and then he's cut off!
@AvivaUK From only doing a quick Google search, and looking on X you can see this has been the case for a long time. People are being offered quotes and are unable to proceed due to this. It's obvious that nothing is being done to improve the situation. It isn't acceptable.
@AvivaUK Hi Jo, thank you for your reply. My son has been trying to contact the policy investigation team over and over, for two hours at a time, before being cut off. This service obviously isn't fit for purpose, I have advised him to complain to The Financial Ombudsman Service.
@AvivaUK Hi Emma, thank you for your prompt reply, he has tried from 9:00 - 17:00 each day, and it's just ringing for up to two hours before the call ends. Is there any way he could request a call back, or is there another way of him contacting them? He's without a car because of this
@AvivaUK Shocking service.. Unable to answer a phone! Expected slightly more form Aviva.. Very poor! I think I'll advise him to stay well away from Aviva. Thanks..
@AvivaUK Hi Emma, thank you for your prompt reply, he has tried from 9:00 - 17:00 each day, and it's just ringing for up to two hours before the call ends. Is there any way he could request a call back, or is there another way of him contacting them? He's without a car because of this
@haven HI, Yes I have now spoken to the team about the issue. I was just told that I should have reported it and they cannot do anything else. Unfortunately we have another trip booked with Haven in April, I really hope this is a better experience.
@haven We contacted haven regarding poor maintenance of accommodation during our stay with Haven at Devon Cliffs. It's been almost one month and we still haven't had a response.
These are some of the photos.
@haven We have another booking for Riviera Sands, for April next year. I'm really hoping we have a better standard of accommodation after the last experience
I just entered @AutoTrader_UKโs monthly๏ธ #ElectricCarGiveaway & you can too! This monthโs prize is a MG Model MG4 worth over ยฃ26k! Itโs free to enter & you have until 28th February. All information (including Ts&Cs) can be found here: https://t.co/7cGNXSI0w3
@Uber_Support Hi Uber, we placed an order to tonight and used the black Friday codefo ยฃ15 off.. the discount was deducted and and when the payment went through we were charged the full amount. There isn't any help on the app, and if we cancel we would still be charged.