Густов Дмитрий

[Густов Дмитрий @relvx223]

@Uber_Support: Today is my last day in Barcelona. If at all possible, I’d like to arrange to collect my suitcase or have the driver (TAYYAB-SHAHZAD) return it to me today. Please keep my case open and respond today so we don’t lose the chance to recover it. Thank you.

[Густов Дмитрий @relvx223]

@Uber_Support Day 4, still nothing but apologies. I lost my suitcase in a Barcelona Uber and I’m leaving the city very soon — after that, getting it back is nearly impossible. I need a real update and a solution TODAY, not another “escalation.”

[Густов Дмитрий @relvx223]

@Uber_Support I lost my suitcase in an Uber in Barcelona and reported it immediately. It’s now been 4 days. I’ve been told repeatedly that my case is “escalated” and “prioritized,” but I’ve received no concrete update and no resolution. Please actually help me recover it.