@mdyasserarafat5@Wego Exactly bro. Same loop for me too. Flight got cancelled due to the conflict situation, airline already asked me to coordinate with the agent, but still only getting the “up to 90 days” response from Wego.
@Wego@airindia@Wego@airindia Despite multiple follow-ups and detailed emails, I have not received a proper update from Wego.
Hoping for a resolution soon before I proceed further through banking dispute channels.
@Wego@airindia
My refund of QAR 4300 for a cancelled booking (Journey: 17 Mar) is pending for 50+ days with no clear update despite multiple emails.
Booking is incorrectly marked as “Completed” though I did not travel.
Wego Booking ID: WF5V1FMCUPR26
@Wego@airindia@Wego@airindia It has now been over 60 days since my cancelled DOH–TRV flight (Booking Ref: WF5V1FMCUPR26), and I am still waiting for my refund from Wego.
Air India has already confirmed that the matter was highlighted internally and advised the agent to expedite the refund.
@Wego The airline has already informed me that their sales team has advised the travel agency regarding the refund process.
However, I am still receiving only “processing” responses from your side for the past 50 days without any clear resolution.
@Wego@airindia Still no clarity on why my refund is delayed or if @airindia has even processed it. @Wego says 'waiting for airline,' but Air India says 'contact your agent.' This circular response is unacceptable.
@Wego Thank you for the update.
Since the booking was cancelled on 17 March and it has already been over 50+ days, kindly provide:
1. Current refund status from Air India
2. Refund reference number (RRN) if processed
3.Exact date of last follow-up with the airline