@markbgi Please write an email to [email protected] for which route and dates you are looking for. This will help us to investigate the issue in detail
@NathanPhipps26 Hi Nathan - sorry to hear this. Usually this is because customers have inadvertently created multiple accounts. Please email us at [email protected] or go to https://t.co/SRs7i8e4zh to submit a support ticket. We'll then be able to investigate this further.
@WildmanKaye Hi,
Thanks for your email and sorry to hear that you'd like to downgrade.
Please note that I have now downgraded your subscription to our free Bronze plan.
You won't be charged again.
I have issued a refund for your last billing period.
@titanflux ,
We're devastated by our terrible mistake.
RFF is a very small company and one of our team members made a genuine mistake.
We emailed all of our members immediately after the initial email was sent to apologise for the error.
We take this very seriously, have dealt with t...
@rlv360 We're devastated by our terrible mistake.
RFF is a very small company and one of our team members made a genuine mistake.
We emailed all of our members immediately after the initial email was sent to apologise for the error.
We take this very seriously, have dealt with the ...
@kramit@krami,
We're devastated by our terrible mistake.
RFF is a very small company and one of our team members made a genuine mistake.
We emailed all of our members immediately after the initial email was sent to apologise for the error.
We take this very seriously, have dealt ...
@MichaelJConyers We're devastated by our terrible mistake.
RFF is a very small company and one of our team members made a genuine mistake.
We emailed all of our members immediately after the initial email was sent to apologise for the error.
We take this very seriously, have dealt with the ...
@PeterOuld We're devastated by our terrible mistake.
RFF is a very small company and one of our team members made a genuine mistake this morning.
We emailed all of our members immediately after the initial email was sent to apologise for the error.
We take this very seriously, have de...
@AdamRBond@British_Airways We're devastated by our terrible mistake.
RFF is a very small company and one of our team members made a genuine mistake this morning.
We emailed all of our members immediately after the initial email was sent to apologise for the error. We take this very seriously, h...
@JR00914441 Hi,
Thanks for reaching out. I am afraid that is not possible since the lounge access is for Qatar Airways and oneworld First and Business Class (Elite, Comfort and Classic). We offer rewards for direct BA flights.
@GosiaT_444 Hi,
Thanks for reaching out.
I've looked into this from my end and https://t.co/GXkLOpwRjy shows the available flights on 30/09 from Faro to London. There might have been an issue with the data not appearing at the time you were looking but it seems it is working f...
@FunkyDhan Hi,
Thanks for reaching out.
Sorry for the inconvenience caused. Could you please share your email address link with your account so I can look into this?
@djfdando Hi Dan - We offer both monthly and annual plans. If you're seeing annual plans currently you just need to switch the Monthly/Annual toggle at the top of the pricing page. Thanks for your message!
@sarahoneill69 Sincere apologies! Your original email ticket was mistakely assigned to someone who has been away. I have just replied to it and have answered all your questions.