@fluffyguy It's such a shame that your event in #Charlotte was rescheduled to October 18 without any notification and we bought the tickets and cannot get our money back even though we cannot make it to the new dates of the event.
#PoorPlanning#SCAM
@SamsungUS I am having a hard time to believe that you don’t have an official https://t.co/rYzXTl6c5c email address to share with me where i can direct my queries. For what it matters, your office of the ceo doesn’t care about customers as they didn’t answer my last 3 emails
@SamsungUS hey what it takes to refund me? Its been 5 months that the order is cancelled and you confirmed to refund and still no refund due to your internal issue. Is there any senior personnel available to help?
#Samsung#CustomerService
@etihad you need to work on your support team.. called in and supervisor is not willing to talk to provide support for a case opened 42 days ago and still no update. Your SLA is 27 calendar days.
#PoorServices
@EtihadHelp Your DM only says, thank you for being patient with us. I need update on my case and its been 42 days. Remember your SLA was 27 calendar days
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