@British_Airways what a farce. Impossible to get through on the phone after my flight was cancelled. Tried to accept options online and now have a return flight but no outbound flight
@Bristol_Sport Why make it impossible to get back my ticket credit from unused games. Should have been applied on 20/21 renewal and no option to claim it on 21/22 renewal. Great way to repay loyal fans
@British_Airways Which ADR scheme do I contact to escalate my complaint? I am tired of being redirected back to the customer relations website. Please don’t offer to look into my issue again just the ADR contact details please