Rich g Kenny, MMCi, RN

👨‍⚕️ #NurseFirst moving #Healthcare 🚣 #Upstream | #HCLDR with #Empathy + #Insight

[Rich g Kenny, MMCi, RN @richkrn]

@LGin412 @nickisnpdx @RasuShrestha @theviveevent @believenbalance @andrewintech @JulieReisetter @Colin_Hung @keenzai @HITeaWithGrace @GraceCordovano @FindingHealth @amariedauwer @stacy_hurt Indeed, and all thanks to you when you gifted me my first pair of #pinksocks together with @jeffauker in 2017!

Cheers to good friends old and new!

#vive2023

[Rich g Kenny, MMCi, RN @richkrn]

@amariedauwer @nickisnpdx @LGin412 @RasuShrestha @theviveevent @believenbalance @andrewintech @JulieReisetter @Colin_Hung @keenzai @HITeaWithGrace @GraceCordovano @FindingHealth @stacy_hurt @DrWeidner Back at ya @amariedauwer ☺️

The #pinksocks tribe is the best!!

[Rich g Kenny, MMCi, RN @richkrn]

@nickisnpdx @LGin412 @RasuShrestha @theviveevent @believenbalance @andrewintech @JulieReisetter @Colin_Hung @keenzai @HITeaWithGrace @GraceCordovano @FindingHealth @amariedauwer @stacy_hurt Good people. Good conversations. Good times! Thankful to have a tribe!

@LGin412 you were missed!!

Great to have finally met @nickisnpdx and @RasuShrestha IRL!

#pinksocks for life

[Rich g Kenny, MMCi, RN @richkrn]

Have you registered yet? ☑️

Join me this Thursday for an #IoT Masterclass on #hospitalathome. Register below and let me know!👇 https://t.co/6jPJdqN9pp

[Rich g Kenny, MMCi, RN @richkrn]

This #Introvert is still #learning to embrace the icebreakers😬

#SASChat #DesignThinking

[Sylvie Faucillon @SFaucillon]

A5: Getting everyone involved in the interactions as a team is critical to the success of the approach.
Some methods - self-introductions, icebreakers- help to get to know others on a different level than the business title and help build trust.
#SASChat #DesignThinking

[Puni Rajah @punirajah]

@FJManchester wonder if we can develop this a little more - the multi-lingual design thinker - data, emotional intelligence, etc

[Rich g Kenny, MMCi, RN @richkrn]

A5: trust is gained through humility

#SASChat #DesignThinking

[SAS Forums @sasforums]

Q5: How is trust enhanced in the design thinking process? #DesignThinking #SASchat

[Rich g Kenny, MMCi, RN @richkrn]

We really do need to embrace the role of an external #coach. I see this too often dismissed, where groups discount #facilitation in an attempt to do it on their own. The outcome always underwhelms.

#SASChat #DesignThinking

[Rich g Kenny, MMCi, RN @richkrn]

#DesignThinking takes #Courage... sometimes it's the courage to run with someone else's idea over your own 🤯

(easier said than done!)

#SASChat

[Rich g Kenny, MMCi, RN @richkrn]

Love this @FJManchester! Yes, create co-creators! 👏

#SASChat #DesignThinking

[Franklin Manchester @FJManchester]

A4: People support a world they help create. Building a solution together gives everyone an opportunity to own the outcome. #SASchat #DesignThinking

[Rich g Kenny, MMCi, RN @richkrn]

To @Olivier_Penel's point, #Designthinking is a mindset before it's a process

#SASChat

[Rich g Kenny, MMCi, RN @richkrn]

A4: best advice for embracing #designthinking? Assume a listening posture and check your ego (and assumptions) at the door. 😳

#SASChat

[SAS Forums @sasforums]

Q4: How can teams and individuals embrace design thinking more effectively? #DesignThinking #SASchat

[Rich g Kenny, MMCi, RN @richkrn]

A3: I see many others sharing that it's most useful in the initial stage of the lifecycle. This begs the question of how people actually define #DesignThinking 🤔

I think it's broader than that

#SASChat

[SAS Forums @sasforums]

Q3: Where in the innovation lifecycle do you see design thinking to be most useful? #DesignThinking #SASchat

[Rich g Kenny, MMCi, RN @richkrn]

Q3: #DesignThinking better be a part of EVERY step in the lifecycle if we're serious about #sustainable solutions! 🙌😁

#SASChat

[SAS Forums @sasforums]

Q3: Where in the innovation lifecycle do you see design thinking to be most useful? #DesignThinking #SASchat

[Rich g Kenny, MMCi, RN @richkrn]

Great way to think of this @Olivier_Penel. #HumanCentered AND #DataInformed 👍

#SASChat #DesignThinking

[Rich g Kenny, MMCi, RN @richkrn]

A2: human-centered vs data-driven? So long as the data are informing a better understanding of what it means to be human, then they are synergistic. To the extent data makes us into something less, or to exploit, they are ultimately detrimental 😬
#SASChat #DesignThinking

[SAS Forums @sasforums]

Q2: Practitioners emphasize design thinking’s human-centered approach. How does this jive with data-driven decisions? #DesignThinking #SASchat

[Rich g Kenny, MMCi, RN @richkrn]

A1: The best inspiration for design thinking are stories... narratives that allow us to walk in the shoes of the end users. Gotta start there!
#SASChat #DesignThinking

[SAS Forums @sasforums]

Q1: What is your favorite design thinking inspiration? #DesignThinking #SASchat

[Rich g Kenny, MMCi, RN @richkrn]

@sasforums Stories. Narratives that immerse you into the challenge, putting you in the shoes of the "end user"
#saschat #designthinking

[Rich g Kenny, MMCi, RN @richkrn]

@FredericLabat2 It’s early morning for me… I read “#AI is fed up” 😂 (which could also be true in some cases)
#saschat

[Rich g Kenny, MMCi, RN @richkrn]

@hopper5658 Great point @hopper5658 👉 we need #diversity of perspectives, experiences, and worldviews involved in #governance to catch issues

#saschat